The deal makes CRM and telephony tools available to SMBs.
Daily News,
Posted 05 Apr 2011
Improved app makes it easy for dealership salespeople to interact with prospective customers.
Daily News,
Posted 05 Apr 2011
Email and social marketing software provider integrates online relationship marketing technologies.
Daily News,
Posted 04 Apr 2011
The Temkin Group's "2011 Experience Ratings" identifies retailers as doing the best job with customers overall, but almost half of companies do a poor job.
Daily News,
Posted 01 Apr 2011
A new tool enables marketers to build one-to-one relationships with customers.
Daily News,
Posted 31 Mar 2011
The deal is worth $276 million in cash and $50 million in stocks.
Daily News,
Posted 30 Mar 2011
The latest version delivers new features to meet the needs of the world's leading high-tech product and complex service and support environments.
Daily News,
Posted 30 Mar 2011
Astute SRM helps companies increase customer engagement, optimize social business processes, and drive innovation.
Daily News,
Posted 30 Mar 2011
New app gives customers access to the bill pay process anytime, anywhere.
Daily News,
Posted 29 Mar 2011
EVOip VoIP recording solution will be implemented at facilities in the United States, Japan, China, India, and Australia.
Daily News,
Posted 29 Mar 2011
Forrester Research determined that many companies are planning to invest heavily in WCM with plans to use other technologies in conjunction.
Daily News,
Posted 28 Mar 2011
New Sage SalesLogix Mobile enables rich CRM functionality on popular devices; browser-based design allows rapid mobile CRM deployment.
Daily News,
Posted 25 Mar 2011
The cloud-based solutions will provide marketers with real-time social media analytics.
Daily News,
Posted 24 Mar 2011
Infowelders expands Appirio by bringing additional customers.
Daily News,
Posted 23 Mar 2011
Key features include Twitter and Lithium social customer channels, automated customer answers, advanced reporting, and support for 33 languages.
Daily News,
Posted 23 Mar 2011
JitterJam to be integrated with Meltwater Buzz to create a social CRM platform.
Daily News,
Posted 22 Mar 2011
The solution is the first customer care solution developed specifically for the smartphone.
Daily News,
Posted 21 Mar 2011
New resource helps merchants and service providers understand and implement PCI DSS requirements for voice recordings.
Daily News,
Posted 18 Mar 2011
Users will have access to SAP CRM from desktops and mobile devices.
Daily News,
Posted 17 Mar 2011
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