Customer support and price satisfaction are listed as the most important aspects of overall customer experience for rental car Web sites, the latest research from Keynote reveals.
Daily News,
Posted 27 Apr 2011
The company's new Plugin Agent serves as an action engine for CRM systems
Daily News,
Posted 27 Apr 2011
New solution is integrated with Salesforce to provide Facebook-style updates.
Daily News,
Posted 26 Apr 2011
Clickatell will offer tools to help companies navigate mechanisms in mobile marketing.
Daily News,
Posted 26 Apr 2011
This CaaS offering comes with all of the feature functionality of Noble Systems' premises-based platform.
Daily News,
Posted 26 Apr 2011
A new survey by Really Simple Systems finds growing use of social media and cloud-based CRM systems among small and midsized firms.
Daily News,
Posted 26 Apr 2011
Organization serving the poor will use the company's SonorStudio, DirectToCRM, and StudioOnline solutions.
Daily News,
Posted 25 Apr 2011
Partnership with Radian6 enhances social media monitoring with tools for querying, analysis, and crafting customer service responses.
Daily News,
Posted 22 Apr 2011
Brand Vigil enables companies to monitor social media anywhere in page, account, and blog names.
Daily News,
Posted 21 Apr 2011
Former Salesforce.com executive to help drive company's international expansion.
Daily News,
Posted 19 Apr 2011
The new software solution combines analytics, interaction automation, and personalization across channels.
Daily News,
Posted 19 Apr 2011
A new BlogHer study finds that women are big users of social media to make purchasing decisions.
Daily News,
Posted 18 Apr 2011
Active Endpoints leads a new wave of companies consumerizing SaaS through user-driven customizations.
Daily News,
Posted 15 Apr 2011
CoTweet Social CRM Connector will provide organizations the ability to evaluate social media programs.
Daily News,
Posted 14 Apr 2011
Heroku partners with Accenture, Pivotal Labs, and more than 50 other companies to deliver cloud solutions.
Daily News,
Posted 13 Apr 2011
Not all consumer groups are sold on the Kerry-McCain bill's ability to protect customers online.
Daily News,
Posted 13 Apr 2011
Consumer groups hail it as an important step toward protecting consumer information.
Daily News,
Posted 12 Apr 2011
The new solution will offer core ERP functionality for businesses of all sizes.
Daily News,
Posted 12 Apr 2011
Appirio makes its third acquisition in three months.
Daily News,
Posted 11 Apr 2011
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