New offering lets customers request a call-back from customer service through their Internet-connected TVs and smartphones.
CRM Featured News,
Posted 29 May 2012
CMO Council research finds that doing more with customer data and priming the sales pipeline has the most appeal.
CRM Featured News,
Posted 29 May 2012
Big data strategy will play dominant role for company through 2015
CRM Featured News,
Posted 29 May 2012
The ad network delivers more relevant ads across all platforms by learning from consumer intent expressed over public social media channels.
CRM Featured News,
Posted 29 May 2012
Data import solution increases usability and simplicity of online CRM, Web CRM, and small business CRM system.
CRM Featured News,
Posted 25 May 2012
Retail study predicts heavier mobile usage, market appropriation
CRM Featured News,
Posted 24 May 2012
The company is bringing its big data integration and big data quality solutions to the EMC Greenplum platforms.
CRM Featured News,
Posted 24 May 2012
StrongMail is enhancing its cross-channel capabilities via integration with Velti's technology platform for mobile campaigns and two-way messaging.
CRM Featured News,
Posted 24 May 2012
Marketers can add a social word-of-mouth boost to all campaigns, create social promotions, and identify key social influencers to determine their impact on business results.
CRM Featured News,
Posted 24 May 2012
New technology lets SmartAgent address multiple questions within one chat conversation.
CRM Featured News,
Posted 24 May 2012
The software maker that once dismissed cloud computing picks up another cloud vendor.
CRM Featured News,
Posted 23 May 2012
Acquisition bulks up cloud offerings and combats competitors
CRM Featured News,
Posted 23 May 2012
The app is designed to help manage sales and marketing activities on the go.
CRM Featured News,
Posted 23 May 2012
The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility.
CRM Featured News,
Posted 22 May 2012
New software and services enable marketers to deliver personalized digital customer experiences.
CRM Featured News,
Posted 22 May 2012
Intelligent search combines purchase behavior, preferences with search terms
CRM Featured News,
Posted 22 May 2012
New internal social networking apps expand business collaboration tools available in the cloud.
CRM Featured News,
Posted 22 May 2012
The service facilitates management of CRM account infrastructure with a complete company and business intelligence solution.
CRM Featured News,
Posted 22 May 2012
Two-way integration allows users to access data between Microsoft Dynamics CRM and Zendesk.
CRM Featured News,
Posted 22 May 2012
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