Solution "socializes" CRM for SMB sales professionals.
CRM Featured News,
Posted 29 Aug 2012
The solution will allow more than 20,000 businesses to bring their knowledge bases and support communities to the mobile Web.
CRM Featured News,
Posted 29 Aug 2012
New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.
CRM Featured News,
Posted 28 Aug 2012
Cloud customer service solution designed for burgeoning midmarket segment.
CRM Featured News,
Posted 28 Aug 2012
New validation capabilities boost accurate form completion and improve business intelligence.
CRM Featured News,
Posted 28 Aug 2012
Orchestrate platform enables technology marketing professionals to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.
CRM Featured News,
Posted 27 Aug 2012
Acquisition boosts Big Blue's social business offerings.
CRM Featured News,
Posted 27 Aug 2012
X2EngineCRM releases new Web lead capture, tagging, and intelligent lead routing with X2CRM 1.6.5 release.
CRM Featured News,
Posted 27 Aug 2012
NICE Performance Management and NICE Incentive Compensation Management solutions enable enterprises to manage, measure, and motivate frontline service and sales employees.
CRM Featured News,
Posted 27 Aug 2012
The browser-agnostic reporting tool is accessible from mobile devices, tablets, or off-site computers.
CRM Featured News,
Posted 24 Aug 2012
Very few companies list their social media sites on their "Contact Us" pages.
CRM Featured News,
Posted 24 Aug 2012
New program focuses on helping service organizations better understand customer needs.
CRM Featured News,
Posted 24 Aug 2012
Available trial version lets users create customer service flows for mobile devices.
CRM Featured News,
Posted 23 Aug 2012
First phase of Zurmo's social rollout powers internal collaboration.
CRM Featured News,
Posted 23 Aug 2012
The acquisition brings together two companies to with solid backgrounds in the voice of the customer market.
CRM Featured News,
Posted 22 Aug 2012
Solutions let users mine, filter, and incorporate social big data into platforms.
CRM Featured News,
Posted 22 Aug 2012
61 percent of respondents in a new survey cite customer experience management as their greatest challenge.
CRM Featured News,
Posted 22 Aug 2012
Users gain more control, flexibility, and time savings with end-to-end, automated IVR, contact center, and voice infrastructure testing.
CRM Featured News,
Posted 22 Aug 2012
Solution provides foundation for better tracking of customer identity data.
CRM Featured News,
Posted 21 Aug 2012
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