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The deal enables companies to manage interactions across social media and integrate those records into their CRM system.
CRM Featured News,
Posted 05 Apr 2013
The deal adds 15 Asian languages to Convergys' offerings.
CRM Featured News,
Posted 05 Apr 2013
The new iPhone ServiceDesk Plus MSP app features Nuance voice technologies.
CRM Featured News,
Posted 05 Apr 2013
Solution gives enterprises more insight into mobile app data, usage patterns.
CRM Featured News,
Posted 04 Apr 2013
Marketing automation, analytics remain in high demand.
CRM Featured News,
Posted 03 Apr 2013
The deal leads to the creation of the ReachForce Connected Marketing Data Hub to provide continuous marketing data enrichment and insights to help marketers.
CRM Featured News,
Posted 03 Apr 2013
The deal furthers TeleSpeak's growth trajectory.
CRM Featured News,
Posted 03 Apr 2013
The tool organizes people by where they are in the sales process and enables companies to target them at those levels.
CRM Featured News,
Posted 03 Apr 2013
Enterprises that align internally are the ones primed for success.
CRM Featured News,
Posted 02 Apr 2013
Moxie integrates with Lync to deliver unified customer communications for contact centers.
CRM Featured News,
Posted 02 Apr 2013
Solutions will support connected consumers on virtually any mobile device.
CRM Featured News,
Posted 01 Apr 2013
The startup launches a new system that leverages big data to guide professionals in engaging the right contacts when they're most likely to do business.
CRM Featured News,
Posted 29 Mar 2013
Author and strategist shares tips for gaining trust.
CRM Featured News,
Posted 28 Mar 2013
Automated outbound calling application eliminates dialing, voicemail, and gatekeepers.
CRM Featured News,
Posted 28 Mar 2013
Data technology company combines more than 100 billion consumer attributes with an organization's existing enterprise data.
CRM Featured News,
Posted 27 Mar 2013
BCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.
CRM Featured News,
Posted 27 Mar 2013
At annual user conference, Infusionsoft Spring 2013 Release is unveiled.
CRM Featured News,
Posted 27 Mar 2013
The funding will go to support growth of the company's advertising and Web site optimization platforms.
CRM Featured News,
Posted 27 Mar 2013
The new tool helps service organizations schedule employee and equipment for work orders.
CRM Featured News,
Posted 27 Mar 2013
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