Accelerated early adoption rate underscores SMBs' mobility needs.
Daily News,
Posted 09 Sep 2011
The help desk software provider goes ape for this eNewsletter service.
Daily News,
Posted 08 Sep 2011
Varolii Interact Portal enables real-time analytics and application control.
Daily News,
Posted 08 Sep 2011
RightNow CX includes new Twitter capabilities.
Daily News,
Posted 08 Sep 2011
The application combines financial and customer data for SMBs.
Daily News,
Posted 08 Sep 2011
Sage ACT! Connect subscription service provides access and contact/calendar edits via popular smartphones including Android, Web browsers including Google Chrome and Safari, and tablets like the iPad.
Daily News,
Posted 06 Sep 2011
Partnership with VOCALCOM allows queueing of email, Web forms, fax, chat, and video chat along with inbound and outbound calls on a hosted platform,
Daily News,
Posted 06 Sep 2011
Benioff calls cloud computing the future of software and systems, Google's executive chairman agrees.
Daily News,
Posted 02 Sep 2011
Community links in promotional emails on the rise, Responsys report shows
Daily News,
Posted 01 Sep 2011
Cloud-based call center technology is now available to Salesforce.com customers.
Daily News,
Posted 01 Sep 2011
The app matches inbound customer queries to relevant resolutions across multiple knowledge bases in the service cloud.
Daily News,
Posted 01 Sep 2011
New social media profiling and messaging features enable marketing campaigns that engage sales prospects across channels
Daily News,
Posted 01 Sep 2011
Social Sign-On, Twitter Dashboards and Klout integration allow B2B marketers to capture, track, and score leads over social channels.
Daily News,
Posted 01 Sep 2011
Accenture will team with salesforce.com and other providers to help enterprises effectively use social media.
Daily News,
Posted 01 Sep 2011
Integration of Dragon with Salesforce CRM and Salesforce Chatter lets people speak updates into the Salesforce.com CRM and Chatter accounts.
Daily News,
Posted 31 Aug 2011
New offerings from the company make the social enterprise an easier goal to achieve.
Daily News,
Posted 31 Aug 2011
Application provides history of emails, attachments, and Chatter posts
Daily News,
Posted 30 Aug 2011
The platform lets companies interact with customers and integrate internal business processes.
Daily News,
Posted 30 Aug 2011
Features include call center wizard, service quotes, intelligent part selection, appointment booking, and repair scheduling.
Daily News,
Posted 30 Aug 2011
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