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Rates rose to 31.1 percent, a major increase over recent years.
CRM Featured Articles,
Posted 03 Jul 2013
New Zoho Survey lets users create, send, monitor, and follow online and mobile surveys.
CRM Featured Articles,
Posted 02 Jul 2013
The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support.
CRM Featured Articles,
Posted 02 Jul 2013
The text messaging platform is strictly dedicated to consumer-to-business customer service.
CRM Featured Articles,
Posted 01 Jul 2013
Email marketing strategy promises to deliver better customer engagement.
CRM Featured Articles,
Posted 01 Jul 2013
The app includes enhanced document merge capabilities and templates.
CRM Featured Articles,
Posted 01 Jul 2013
Provides agents mobile access to schedules and other critical information in Aspect Workforce Management.
CRM Featured Articles,
Posted 28 Jun 2013
Phone Append 2 lets marketers validate information against a database of 800 million contacts.
CRM Featured Articles,
Posted 28 Jun 2013
Acquisition adds strength to Adobe's Marketing Cloud.
CRM Featured Articles,
Posted 28 Jun 2013
The new reporting features is part of its customer engagement management platform.
CRM Featured Articles,
Posted 28 Jun 2013
The move allows for data sharing between TeamSupport's help desk software and Zoho CRM.
CRM Featured Articles,
Posted 28 Jun 2013
Software upgrade enables salespeople to access and update opportunity management data through digital and mobile platforms.
CRM Featured Articles,
Posted 28 Jun 2013
The company expands its reach with enterprise-grade features added to its core CRM product.
CRM Featured Articles,
Posted 27 Jun 2013
New features include an enhanced user interface, advanced analytics, and international language support.
CRM Featured Articles,
Posted 27 Jun 2013
Enables enterprise marketers to target customers with highly relevant display ads based on cross-channel email engagement behavior.
CRM Featured Articles,
Posted 27 Jun 2013
Firms must reframe their approach to meet new market challenges.
CRM Featured Articles,
Posted 26 Jun 2013
Both companies agree to integrate Salesforce.com and Oracle clouds.
CRM Featured Articles,
Posted 26 Jun 2013
New call tracking software provides monitoring, measuring, and managing tools.
CRM Featured Articles,
Posted 26 Jun 2013
The latest version of its marketing automation platform extends big data across all marketing channels.
CRM Featured Articles,
Posted 26 Jun 2013
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