New solution builds on the company's analytics and engagement solutions with industry-specific reports and dashboards.
Daily News,
Posted 09 Nov 2011
The new solution leverages new SAP technologies to lower costs and boosts performance.
Daily News,
Posted 09 Nov 2011
New effort includes plans to combine contact center and process analysis offerings.
Daily News,
Posted 08 Nov 2011
The n ew version of Plum Survey provides market researchers and enterprises with a multimodal survey platform ideal for data collection.
Daily News,
Posted 08 Nov 2011
Prizes include consultations, free software, workshops, and more.
Daily News,
Posted 07 Nov 2011
Technology places field sales and services personnel across the Facebook ecosystem, where customers spend time online.
Daily News,
Posted 07 Nov 2011
His leadership is hailed as a key to Salesforce's growth.
Daily News,
Posted 07 Nov 2011
VoiceHub brings a speech recognition-based phone service to entrepreneurs, mobile workers, and small to medium businesses.
Daily News,
Posted 04 Nov 2011
Version 6.3 is a major upgrade to its Community Edition and includes deeper integration with third-party applications, faster feedback, and tighter administrative controls.
Daily News,
Posted 04 Nov 2011
New features include cloud licensing, live desktop monitoring, and caller location mapping.
Daily News,
Posted 03 Nov 2011
The consumer review and information service has been customized for select smartphones.
Daily News,
Posted 03 Nov 2011
The deal expands Infusionsoft's product offerings with membership sites and content delivery tools.
Daily News,
Posted 02 Nov 2011
New online survey and customer feedback solution promises better customer collaboration.
Daily News,
Posted 02 Nov 2011
New dialer enhancement enables contact centers to transition between dialing strategies for more effective and compliant customer outreach.
Daily News,
Posted 02 Nov 2011
GC1's hosted cloud-based dialer platform offers new features to improve agent productivity.
Daily News,
Posted 02 Nov 2011
Offering enables organizations to seamlessly monitor, analyze, and act on social media interactions.
Daily News,
Posted 01 Nov 2011
The new tool extends real-time location services and caller insight to any mobile device.
Daily News,
Posted 01 Nov 2011
The technical support automation solution now handles multiple database and CRM systems.
Daily News,
Posted 01 Nov 2011
GoSuite empowers SMBs to book services, manage customers, and promote deals.
Daily News,
Posted 31 Oct 2011
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