The company's new professional services automation (PSA) solution includes many new features that benefit IT support companies.
Daily News,
Posted 25 Nov 2011
New product lets marketers deliver more relevant and successful online relationship marketing campaigns.
Daily News,
Posted 25 Nov 2011
Features include adaptive algorithms and automation tools.
Daily News,
Posted 23 Nov 2011
The new solution set provides users with a range of possibilities on customer relationship management.
Daily News,
Posted 22 Nov 2011
The partnership enables users to turn any phone into a payment-processing terminal.
Daily News,
Posted 22 Nov 2011
The telecommunications giant aims to help its business clients with a variety of customer communication options.
Daily News,
Posted 21 Nov 2011
Joint offering provides real-time brand lift analytics and optimization within video.
Daily News,
Posted 21 Nov 2011
New release also contains expanded business intelligence functionality.
Daily News,
Posted 18 Nov 2011
Social media connectivity highlights the latest additions to the company's cloud-based platform.
Daily News,
Posted 18 Nov 2011
The contact center technology firm aligns with a compliance expert to offer comprehensive solutions.
Daily News,
Posted 17 Nov 2011
The new version offers more detailed analytics and metrics to measure agent performance and the customer experience.
Daily News,
Posted 17 Nov 2011
The new app lets businesses offer live chat services to their Facebook visitors.
Daily News,
Posted 17 Nov 2011
Brands can now publish, manage, and monitor campaigns on the new social network.
Daily News,
Posted 16 Nov 2011
New HYVE Sales free and premium offerings enable mobile collaboration and pipeline management for sales teams of all sizes.
Daily News,
Posted 16 Nov 2011
The company releases Clarabridge Navigator text and sentiment analytics software in German and Russian.
Daily News,
Posted 16 Nov 2011
With Model Metrics, Salesforce.com adds mobile and social expertise to accelerate the shift to the social enterprise.
Daily News,
Posted 15 Nov 2011
Virtual agent integration With Moxie's chat and knowledgebase provides a personalized, cross-channel experience for customers.
Daily News,
Posted 15 Nov 2011
Marketers get more effective and efficient media buys.
Daily News,
Posted 14 Nov 2011
The contact center outsourcer will implement NICE Interaction Management and Quality Management solutions.
Daily News,
Posted 14 Nov 2011
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