The partnership extends Touchstone's offerings to include integrated sales effectiveness automation based on TAS's Dealmaker software.
Daily News,
Posted 16 Jan 2012
Seamless multichannel insight and customer connection enable retailers to deliver a complete shopping experience.
Daily News,
Posted 16 Jan 2012
Retailers sent out an average of 177 promotional email campaigns.
Daily News,
Posted 13 Jan 2012
New version 8.0 modernizes the contact center supervisor experience with an expanded dashboard and new tools to manage agents.
Daily News,
Posted 13 Jan 2012
Stronger integration of sales and marketing platforms is the goal of acquisition.
Daily News,
Posted 12 Jan 2012
The new product suite offers a comprehensive set collaboration capabilities for consumer-oriented mobile devices.
Daily News,
Posted 11 Jan 2012
CallRex 4.2 adds expanded Microsoft Lync integration, RT Audio codec support, and simplified deployment process.
Daily News,
Posted 11 Jan 2012
The new release features a simplified interface and enhanced broadcast capabilities for social media, text messaging, and RSS feed integration.
Daily News,
Posted 11 Jan 2012
A new service lets users sync their calendars, contacts, and tasks between popular CRM software.
Daily News,
Posted 11 Jan 2012
Software company adds social, sales CRM, and e-commerce features to suite.
Daily News,
Posted 10 Jan 2012
New tool allows call center agents to use any Web browser for CRM system access.
Daily News,
Posted 10 Jan 2012
Users get enhanced data synchronization, data visualizations, and more.
Daily News,
Posted 09 Jan 2012
Spanlink customers will benefit from Altitude uCI Campaign Scripting and Agent Desktop tools.
Daily News,
Posted 09 Jan 2012
Dennis Michalis takes over as general manager of the product line from Brad Wilson.
Daily News,
Posted 06 Jan 2012
USCG turns to Avaya for its centralized service desk in St. Louis.
Daily News,
Posted 05 Jan 2012
Companies say double-entry smackdown will improve efficiencies.
Daily News,
Posted 05 Jan 2012
Viableware's new self-swipe payment offers coupons, apps, too.
Daily News,
Posted 05 Jan 2012
Analytics add power to the company's SaaS-based help desk and customer support app.
Daily News,
Posted 04 Jan 2012
A hosted integrated desktop will be made available to mutual fund dealers, broker dealers, and life insurance distributors across North America.
Daily News,
Posted 04 Jan 2012
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