Web-based solution integrates with back-end functionalities.
Daily News,
Posted 09 Feb 2012
AddShoppers lets retailers see which social media users respond to which campaigns.
Daily News,
Posted 09 Feb 2012
Constant Contact's first in-product integration allows users to create and insert forms within Constant Contact Email Marketing to better engage subscribers.
Daily News,
Posted 09 Feb 2012
New patent covers call back disposition and re-evaluation in a IVR-based customer care.
Daily News,
Posted 08 Feb 2012
Beta version includes data integration, actionable reports, and segmentation strategies.
Daily News,
Posted 08 Feb 2012
The alliance bolsters Deloitte's reach into the cloud.
Daily News,
Posted 08 Feb 2012
A new interface improves the way call center agents interact with CRM systems.
Daily News,
Posted 08 Feb 2012
The joint solution focuses on customer retention, competitive positioning, and profitability for banks and credit unions.
Daily News,
Posted 07 Feb 2012
Deal includes further development of Tellme speech recognition software; 24/7 also confirms its acquisition of Voxify.
Daily News,
Posted 07 Feb 2012
The product is designed to identify, manage risk and opportunity against historical patterns.
Daily News,
Posted 07 Feb 2012
Winter 2012 includes a simplified user interface, more design features and assets.
Daily News,
Posted 07 Feb 2012
Expanded Customer Experience Solutions portfolio designed to help communications service providers manage, analyze, and optimize the connected customer experience.
Daily News,
Posted 07 Feb 2012
New offerings deliver in-memory analytics through the SAP Hana platform.
Daily News,
Posted 07 Feb 2012
The Boston-based provider of online customer relationship management solutions adds to j2's SMB offerings.
Daily News,
Posted 07 Feb 2012
Rebate tool offers added exposure for utilities, retailers, and manufacturers.
Daily News,
Posted 06 Feb 2012
Next Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
Daily News,
Posted 06 Feb 2012
Employers should ask their staff these two questions.
Daily News,
Posted 06 Feb 2012
New report finds 16 percent of mobile users access financial information or accounts on mobile devices.
Daily News,
Posted 03 Feb 2012
Exclusive relationship focuses on joint product development, associate certification, and go-to-market approach.
Daily News,
Posted 03 Feb 2012
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