At global news event, SAP debuts its high-speed Business Suite.
CRM Featured News,
Posted 10 Jan 2013
3CLogic's inbound, outbound, and blended cloud-based contact center software gives LeadMaster CRM clients comprehensive computer telephony capabilities for the LeadMaster system.
CRM Featured News,
Posted 10 Jan 2013
Allows marketers to deliver offers based on location, shopping behavior, and preferences.
CRM Featured News,
Posted 09 Jan 2013
Joint integration brings powerful communications and customer service capabilities across the enterprise.
CRM Featured News,
Posted 09 Jan 2013
Technology aimed at reducing fraud in the contact center.
CRM Featured News,
Posted 09 Jan 2013
Comm100 upgrades its Live Chat solution with seamless Salesforce.com integration and a streamlined operator console.
CRM Featured News,
Posted 09 Jan 2013
Enhancements enable familiar social network functionality within Sage ACT! contact records and visibility into team members' social connections.
CRM Featured News,
Posted 08 Jan 2013
The deal leads to a cloud-based offering purpose built for the contact center with social engagements supported by Aspect's unified platform for interaction management and workforce optimization.
CRM Featured News,
Posted 08 Jan 2013
Ancile's first cloud-based offering provides the right message to the right people at the right time.
CRM Featured News,
Posted 08 Jan 2013
Customers request project management capabilities in CRM.
CRM Featured News,
Posted 08 Jan 2013
Funding will go toward product development, growing partner program.
CRM Featured News,
Posted 07 Jan 2013
Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.
CRM Featured News,
Posted 07 Jan 2013
DMG report outlines steps companies need to take to address issues on social media.
CRM Featured News,
Posted 04 Jan 2013
Bullish outlook is dragged down by diminishing PC sales, analysts add.
CRM Featured News,
Posted 03 Jan 2013
Maintaining customer satisfaction is key to mobile app storefront success.
CRM Featured News,
Posted 02 Jan 2013
The online retailer continues to set the standard, while Apple stumbles.
CRM Featured News,
Posted 02 Jan 2013
Digital agency to assist customers in moving beyond legacy CRM systems.
CRM Featured News,
Posted 02 Jan 2013
Inbound and outbound contact center capabilities integrated with cloud-based CRM system provides enhanced computer telephony integration.
CRM Featured News,
Posted 02 Jan 2013
LyntonWeb leverages integrations to expand into new markets and decrease customer onboarding time.
CRM Featured News,
Posted 27 Dec 2012
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