The text marketing service provider expands its platform to support high-volume text message marketing clients.
CRM Featured News,
Posted 19 Dec 2012
Customizable customer service quality assurance protocols empower brand advocates to improve customer experiences in the social sphere.
CRM Featured News,
Posted 18 Dec 2012
Weds Work.com with Sales Cloud; debuts native game mechanics.
CRM Featured News,
Posted 18 Dec 2012
Enhancements include improved dashboards and greater integration with other SAP products.
CRM Featured News,
Posted 18 Dec 2012
Cloud-based tool gives businesses the flexibility and insight to proactively create personalized customer experiences.
CRM Featured News,
Posted 18 Dec 2012
The release is the culmination of two years of full-time software development in the open-source CRM field.
CRM Featured News,
Posted 18 Dec 2012
The advertising platform lets companies add native ads to content.
CRM Featured News,
Posted 17 Dec 2012
New alerts and root cause analytics deliver rapid understanding of customer interactions to identify issues and improve operational performance.
CRM Featured News,
Posted 17 Dec 2012
The latest release of SpeechStorm software tracks end-to-end customer paths through the IVR.
CRM Featured News,
Posted 17 Dec 2012
A study finds successful firms involved customers in the new product development process.
CRM Featured News,
Posted 14 Dec 2012
Predictive analysis of transactional data improves sales performance.
CRM Featured News,
Posted 13 Dec 2012
New survey data indicates consumer confusion over businesses' use of their social data.
CRM Featured News,
Posted 13 Dec 2012
Enterprises are pushing for tighter integration between various contact center applications.
CRM Featured News,
Posted 13 Dec 2012
Combination of Crimson Hexagon's ForSight Platform and Klout Scores allow customers to understand the impact of marketing and business programs with key individuals.
CRM Featured News,
Posted 13 Dec 2012
The automated platform lets marketers deliver tailored offers based on customer interest and intent-to-buy data.
CRM Featured News,
Posted 12 Dec 2012
Improvements to the backup for cloud application data accelerates customer growth.
CRM Featured News,
Posted 12 Dec 2012
The social CRM tool links to LinkedIn Company Pages, Groups, and Profiles.
CRM Featured News,
Posted 12 Dec 2012
Partnership will enable Knotice to continue to scale its services, accelerate data capabilities, and speed adoption of customer data and analytics initiatives.
CRM Featured News,
Posted 12 Dec 2012
The new cloud solution offers a complete view of the customer for a more personalized customer experience.
CRM Featured News,
Posted 11 Dec 2012
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