Technology enhancements make business and sales data more easily accessible.
CRM Featured News,
Posted 27 Sep 2012
Solution lets companies use CRM data to reach targeted online audiences.
CRM Featured News,
Posted 26 Sep 2012
Partnership will enable enterprise-wide gamification.
CRM Featured News,
Posted 26 Sep 2012
The new service lets users communicate without leaving the HootSuite platform.
CRM Featured News,
Posted 26 Sep 2012
The integration lets users turn messages into support tickets and collaborate for a resolution.
CRM Featured News,
Posted 26 Sep 2012
Cites agent productivity, better support results as drivers in new solution.
CRM Featured News,
Posted 25 Sep 2012
Unified contact center solutions provider gains hosted and premises-based solutions from contact center technology firm.
CRM Featured News,
Posted 25 Sep 2012
Natural conversational system extends knowledge management platform and customer service to any mobile device.
CRM Featured News,
Posted 25 Sep 2012
New research from Frost & Sullivan identifies low employment costs as a driving factor.
CRM Featured News,
Posted 25 Sep 2012
Microsoft Retail Partner announces the launch of Coyal for Microsoft Dynamics AX for Retail.
CRM Featured News,
Posted 25 Sep 2012
Upgrade includes publishing, content filter, workflow management features, and more.
CRM Featured News,
Posted 24 Sep 2012
The application delivers leads and marketing campaign results in real time to Apple iOS and Android phones.
CRM Featured News,
Posted 24 Sep 2012
SaaS ONE Engagement Platform provides a strategic foundation for actionable customer journeys.
CRM Featured News,
Posted 24 Sep 2012
FieldDirect eliminates in-bound status calls, eases dispatcher duties, and strengthens customer loyalty.
CRM Featured News,
Posted 24 Sep 2012
New reporting provides organizations with the flexibility to purchase only the information they need on customers, prospects, and suppliers.
CRM Featured News,
Posted 24 Sep 2012
Collaboration, social marketing have changed customer relationships.
CRM Featured News,
Posted 21 Sep 2012
The application gives customer service teams single tool for managing customer engagement on social, mobile, email, and Web channels.
CRM Featured News,
Posted 20 Sep 2012
CEO Mark Benioff touts transformative power of social media in business.
CRM Featured News,
Posted 20 Sep 2012
The company's Mobile Sales Enablement Solution is already in use by J.Hilburn, Audi, and Co-Star.
CRM Featured News,
Posted 19 Sep 2012
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