The joint solution focuses on customer retention, competitive positioning, and profitability for banks and credit unions.
Daily News,
Posted 07 Feb 2012
Deal includes further development of Tellme speech recognition software; 24/7 also confirms its acquisition of Voxify.
Daily News,
Posted 07 Feb 2012
The product is designed to identify, manage risk and opportunity against historical patterns.
Daily News,
Posted 07 Feb 2012
Winter 2012 includes a simplified user interface, more design features and assets.
Daily News,
Posted 07 Feb 2012
Expanded Customer Experience Solutions portfolio designed to help communications service providers manage, analyze, and optimize the connected customer experience.
Daily News,
Posted 07 Feb 2012
New offerings deliver in-memory analytics through the SAP Hana platform.
Daily News,
Posted 07 Feb 2012
The Boston-based provider of online customer relationship management solutions adds to j2's SMB offerings.
Daily News,
Posted 07 Feb 2012
Rebate tool offers added exposure for utilities, retailers, and manufacturers.
Daily News,
Posted 06 Feb 2012
Next Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
Daily News,
Posted 06 Feb 2012
Employers should ask their staff these two questions.
Daily News,
Posted 06 Feb 2012
New report finds 16 percent of mobile users access financial information or accounts on mobile devices.
Daily News,
Posted 03 Feb 2012
Exclusive relationship focuses on joint product development, associate certification, and go-to-market approach.
Daily News,
Posted 03 Feb 2012
SparkScore helps companies identify "promoters" and "detractors" in social media comments.
Daily News,
Posted 03 Feb 2012
New service provides technology marketers increased visibility to and timely notifications about emerging projects and buyers.
Daily News,
Posted 03 Feb 2012
Cloud-based provider of online, mobile video presentation software gears app for mobile enterprise.
Daily News,
Posted 02 Feb 2012
Under its new ownership, the company will enhance its core product portfolio and strengthen its offerings in cloud computing, analytics, workforce optimization, process workflow, and social engagement.
Daily News,
Posted 01 Feb 2012
Kunnect FREE allows call centers to leverage its solution with no hardware, hosting, or software costs.
Daily News,
Posted 01 Feb 2012
Product advisory services help marketers dealing with time constraints and staffing challenges, list quality concerns, automating processes, and providing more relevant content.
Daily News,
Posted 01 Feb 2012
The solution is a comprehensive outsourced chat offering for car dealerships.
Daily News,
Posted 01 Feb 2012
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