Integration offers embedded analytics, reporting, and data visualization capabilities
Daily News,
Posted 28 Mar 2012
Features include a scheduling component, time zone support, fraud prevention, and language options for surveys.
Daily News,
Posted 28 Mar 2012
Avaya Collaborative Cloud provides a strategic framework for cloud-based collaboration solutions using Avaya unified communications, contact center, networking and services.
Daily News,
Posted 28 Mar 2012
The smartphone surveying and feedback app can be incorporated into a customer service interaction.
Daily News,
Posted 27 Mar 2012
Addition of EchoSign Global Electronic Signature Service from Adobe helps businesses automate entire signature process.
Daily News,
Posted 27 Mar 2012
Companies will be able to identify customer locations.
Daily News,
Posted 27 Mar 2012
On-demand trading platform connects customers, suppliers, and partners to rev up deal flow.
Daily News,
Posted 27 Mar 2012
Company adds Zoho Projects for iPhone, Zoho CRM, and Zoho Docs for Android.
Daily News,
Posted 27 Mar 2012
The customer interaction ecosystem delivers features that improve business performance.
Daily News,
Posted 27 Mar 2012
Veteran software executive will lead the company's strategic growth in interaction management business,
Daily News,
Posted 27 Mar 2012
Completion of testing provides set-up and support assurances for customers integrating with Microsoft Lync Server 2010
Daily News,
Posted 27 Mar 2012
The solution can identify and predict customer, service, and operational trends in voice over IP (VoIP) networks, contact centers, and unified communications infrastructures.
Daily News,
Posted 27 Mar 2012
New release allows business users on the go access opportunities big data reveals.
Daily News,
Posted 27 Mar 2012
New features include banner ad testing capabilities and performance analytics.
Daily News,
Posted 26 Mar 2012
Application gives mobile workers access to the full range of customer information while on the go.
Daily News,
Posted 26 Mar 2012
The solution uncovers connections and relationships from contacts to increase selling opportunities.
Daily News,
Posted 23 Mar 2012
IVR and messaging solution offered as Saas or on-premises solution.
Daily News,
Posted 23 Mar 2012
Program makes it easier for Cisco enterprise and contact center customers to improve performance through advanced Calabrio recording applications with Cisco MediaSense
Daily News,
Posted 23 Mar 2012
Enterprises need unified access to customer intelligence, data
Daily News,
Posted 22 Mar 2012
|