The new integration is built around 3CInteractive's Switchblade mobile platform.
Daily News,
Posted 21 Mar 2012
A new Web site lets customers share their gripes about companies that refuse to answer consumer complaints.
Daily News,
Posted 21 Mar 2012
Freshdesk has upgraded its online help desk app with new email and reporting features.
Daily News,
Posted 21 Mar 2012
The new integration simplifies the update process displaying MailChimp subscriber information in the Zendesk interface.
Daily News,
Posted 21 Mar 2012
Upgrade includes advanced advertising platform and predictive analytics
Daily News,
Posted 21 Mar 2012
Corporate mobile app combines voice, search, mobile display, and interactions.
Daily News,
Posted 20 Mar 2012
Special purpose micro-agents allow companies to experience the immediate value of virtual agents.
Daily News,
Posted 20 Mar 2012
The combination is expected to help enterprises increase employee productivity and mitigate regulatory risk.
Daily News,
Posted 20 Mar 2012
The combined Voice of the Customer solution enables companies to gain insight into the root cause of specific customer feedback by correlating voice interactions with real-time feedback survey results.
Daily News,
Posted 20 Mar 2012
Comprehensive relationship management solution enhances member engagement.
Daily News,
Posted 20 Mar 2012
Businesses can now use QR codes to help fuel list growth and reach new customers.
Daily News,
Posted 20 Mar 2012
A "killer" application for CMOs, customer life cycle, executive says
Daily News,
Posted 20 Mar 2012
Updates span business applications, include a greater push into the cloud
Daily News,
Posted 20 Mar 2012
Software additions let users do more right from within their CRM systems.
Daily News,
Posted 19 Mar 2012
The deal brings together Pandemic's social media marketing efforts with Mzinga's OmniSocial platform.
Daily News,
Posted 19 Mar 2012
Integration gives marketing and sales managers real-time insight into revenue performance.
Daily News,
Posted 19 Mar 2012
The two vendors combine to offer a fully integrated hosted solution.
Daily News,
Posted 16 Mar 2012
The application promises to improve performance and reduce costs across the customer lifecycle.
Daily News,
Posted 16 Mar 2012
The alliance will strengthen cross-enterprise social experience and feedback.
Daily News,
Posted 15 Mar 2012
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