Customers want it to be easier to enter payment, billing, and shipping information.
Daily News,
Posted 27 Apr 2012
The latest in a suite of managed analytics services tracks agent desktop activitiy.
Daily News,
Posted 27 Apr 2012
The suite of turnkey frameworks enables rapid deployment across customer and employee applications.
Daily News,
Posted 26 Apr 2012
Marketers gain insight into community impact on sales process.
Daily News,
Posted 26 Apr 2012
New offerings include the AppExchange for Government and a training program on cloud deployment.
Daily News,
Posted 26 Apr 2012
Legislative pressure to cut funding to U.S. companies that outsource call center operations overseas hits a Filipino job training program.
Daily News,
Posted 25 Apr 2012
ProcessMaker's tight integration with SugarCRM delivers visual workflow design and execution to users
Daily News,
Posted 25 Apr 2012
The solution maximizes customer retention, brand engagement, and lifetime value with personalized loyalty programs.
Daily News,
Posted 25 Apr 2012
The acquisition further strengthens Big Blue's data analytics offerings.
Daily News,
Posted 25 Apr 2012
A strategic partnership with Urban Airship provides the technology for targeted, context-aware push notifications.
Daily News,
Posted 25 Apr 2012
Program additions include business planning support, the formation of a partner advisory board, and a certification program.
Daily News,
Posted 25 Apr 2012
The mobile solution connects to SugarCRM in real time with a one-button interface for smartphones and tablets.
Daily News,
Posted 24 Apr 2012
The deal gives Kana a comprehensive set of customer service solutions, from the midmarket to the enterprise.
Daily News,
Posted 24 Apr 2012
Solution promises insight into strong SMB market
Daily News,
Posted 24 Apr 2012
Three leading Global 200 companies are leveraging the platform to accelerate digital engagement.
Daily News,
Posted 24 Apr 2012
Experience and Performance Manager provides companies with detailed user reports.
Daily News,
Posted 24 Apr 2012
Property and casualty insurers get advanced data analytics for identifying new insights and growth opportunities
Daily News,
Posted 23 Apr 2012
Platform is geared toward large-enterprise social media management
Daily News,
Posted 23 Apr 2012
HP launches Social Enterprise Services to help organizations implement a social CRM program.
Daily News,
Posted 20 Apr 2012
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