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The partnership brings together telephone prospecting with appointment scheduling.
Venuelabs powers retail, hotel, quick-serve restaurant, and fast casual industry insights.
Debuts ways brands can measure social influence in communities, campaigns.
Latest enhancements improve answer accuracy by up to 17 percent while substantially reducing customer effort.
New technology partners and solutions added to the long list of suppliers.
The live chat app is designed to help e-commerce retailers combat cart abandonment.
Combination helps B2B marketers connect buyers and advocates on the social Web.
Acquisition gives Twitter a stronger grasp on second-screen advertising.
The acquisition will expand Tatango's reach into the entertainment industry.
Enhanced features include omnichannel analytics and recommendations.
Adds enterprise social networking and collaboration tool to app directory.
Enhancements are made to the chat and email functions; improved reporting is also included.
Updates workflows, payments, and lead tracking abilities
Latest major portfolio release delivers real-time integration across network control, business and operational support systems to give customers a new level of control over their experiences.
Demandbase's platform maps IP addresses to businesses and consumers.
Addition of eg's capabilities enables Aspect to orchestrate how organizations serve customers from the point of interaction to the point of delivery.
Self-service option includes analytics, reporting, and visualization capabilities.
The deal adds session border control technology to Oracle's communications offering to speed the deployment of all-IP networks.
The deal adds to IBM's business analytics initiatives.
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