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Learn how one bank's KM team sells features of the system to internal customers and solicits feedback.
This destinationKM.com white paper explores why learning is fundamentally both social and experiential.
If you are responsible for recruiting CRM talent for your organization, you know it's gotten increasingly complex. Whether you are an internal or external recruiter, or a manager at a company seeking to fill CRM positions, you need to consider carefully some tested and proven techniques for quickly and successfully filling positions at your company.
Click2learn's Ingenium tracks employee training wherever it may be--the computer or the classroom.
Columnist Dick Lee asks the question, "Is wireless promotion deceptive...or just delusional?"
This Q&A with Escrow.com CEO Russell Stern was written to accompany "Show Me the Money" from the July 2001 issue of E-Business Strategist.
Like many professionals who spend much of the business day online, I am bombarded with "personalized" marketing messages in the form of e-mail, Web page views and suggested links. But do they work?
In addition to asking whether it needs a CKO, an organization should also investigate the option and implementation variations of adding a CKA, a chief knowledge architect.
New smartphones, which combine the benefits of the cell phone and the PDA, are moving from novelty to must-haves.
To make an acquisition successful, merging company cultures and integrating business systems are vital challenges.
How to find a consultant to help you build your online community.
How to use your interaction center to convey your company's brand.
In this Q&A Bruce Cleveland, Vice President Marketing at Siebel Systems talks about Siebels Alliance Program.
Planet U, based in San Francisco, Calif., offers an effective, online alternative to the wasteful couponing programs traditional mass media offer CPG manufacturers. By using the Web to better target and present coupons to consumers, Planet U can help deliver brick-and-mortar store purchases at a fraction of print promotion costs.
Late in 2000, Transora released positive results from two pilot procurement auctions. The pilots were held to test the infrastructure of the marketplace and to prove the theory that not only do auctions bring value, but also that Transora could support multiple auction platforms.
ABSTRACT: In 1999, Alaska-based beverage distributor Odom launched an SFA project that put order entry, route information, store inventory tracking and survey capabilities in the hands of the company's direct salespeople by equipping the entire sales force with Fujitsu mobile terminals and Thinque's Sales Portfolio (SP) software.
Mid-Market companies, largely ignored during the dot com boom, are coming into their own as solid businesses in a more sensible marketplace.
Through a painful series of aborted CRM projects we've learned that CRM will only fly if the whole company flies with it.
For such a new market the growth of application integration technology has shown a surprising maturity. Yet despite the advances, a killer app to untangle the spaghetti junction is unlikely to emerge.
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