The HTML5 mobile app enables any size business to respond to customer feedback on any mobile device.
Daily News,
Posted 07 Aug 2012
New features let users define their own segmentation rules and more.
Daily News,
Posted 06 Aug 2012
HP Transformation Services-CEM is designed to help improve operational efficiency in the contact center.
Daily News,
Posted 03 Aug 2012
The application combines CRM and business process management functionality.
Daily News,
Posted 03 Aug 2012
Marketing automation vendor gains more visibility, ups ante on competitive industry.
Daily News,
Posted 02 Aug 2012
New calendaring and search capabilities are added.
Daily News,
Posted 02 Aug 2012
SAP CRM rapid-deployment solution for citizen contact center is part of the SAP Urban Matters program.
Daily News,
Posted 02 Aug 2012
SAP rapid deployment solution for sentiment intelligence with SAP HANA lets users analyze social networking sites, online communities, wikis, blogs, and other sources.
Daily News,
Posted 02 Aug 2012
Adds multilingual translation, social analytics to the solution.
Daily News,
Posted 02 Aug 2012
Customers expect more from their banks, and customer service is the biggest point of contention.
Daily News,
Posted 01 Aug 2012
Partnership lets SMBs collect email addresses through mobile ads and manage them on Constant Contact.
Daily News,
Posted 01 Aug 2012
Streamlined user interface and new Ticket Toolkit are among the new features.
Daily News,
Posted 01 Aug 2012
Version 1.9 of Klipfolio Dashboard for web and mobile focussed on improving self-service KPI development.
Daily News,
Posted 01 Aug 2012
MailChimp subscribers can easily import email campaign clickstream data into KISSmetrics for deeper engagement analysis.
Daily News,
Posted 01 Aug 2012
Solution goes beyond the click to help marketers determine full impact of Facebook Ads on bottom-line results.
Daily News,
Posted 31 Jul 2012
Software update includes industry-specific capabilities for life sciences, financial services, and more.
Daily News,
Posted 31 Jul 2012
New platform lets marketers identify influential bloggers by topic, vertical market, consumer reach, and more.
Daily News,
Posted 30 Jul 2012
8x8 virtual office services provide SMBs additional ways to maximize employee productivity.
Daily News,
Posted 27 Jul 2012
Launch extends enterprise workflow and collaboration solutions to smartphone users.
Daily News,
Posted 26 Jul 2012
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