A look at the issues and complexities related to regulating e-commerce.
Daily News,
Posted 03 Jan 2001
ASP United Messaging finds help through another ASP, Done.com, to implement a collaborative workflow solution with strong accountability.
Daily News,
Posted 02 Jan 2001
Companies need to develop guidelines for involvement -- or rules of engagement for different levels in the organization -- so CRM team members understand how and where their skills will be utilized.
Daily News,
Posted 20 Dec 2000
A Q&A with Julian Bond of Netmarkets Europe on dealing with barriers to international B2B Trading Exchanges.
Daily News,
Posted 18 Dec 2000
HPshopping.com has remained focused on the strategy of giving customers the feeling that they are driving the site experience, not being driven by it.
Daily News,
Posted 17 Dec 2000
Case studies reveal that establishing a successful business portal requires careful planning and research before even making the first vendor calls.
Daily News,
Posted 16 Dec 2000
As security failures on the Internet continue to make headlines, is the protection of information being ignored in the scramble to keep up with the hectic pace of e-commerce development?
Daily News,
Posted 13 Dec 2000
How can companies defend their assets while engaging in open forms of commerce with customers, partners and even competitors? Cleverer security, not heavier security.
Daily News,
Posted 13 Dec 2000
Thomas Leary of the Federal Trade Commission shares
Daily News,
Posted 13 Dec 2000
Online knowledge-based communities encourage people to come together to share knowledge in a unified space
Daily News,
Posted 12 Dec 2000
Demand for e-mail management solutions is being driven by the recognition that companies must embrace e-mail as a mainstream channel as the number of consumers using it increases exponentially.
Daily News,
Posted 12 Dec 2000
For any company that deploys a service fleet, a coherent training program can ensure that interactions with customers will be successful.
Daily News,
Posted 12 Dec 2000
In an era of rapidly evolving markets and economies, knowledge management plays an indispensable role in creating lasting bonds between businesses and consumers.
Daily News,
Posted 11 Dec 2000
e-Commerce is reviving the Asian trading company tradition to facilitate online transactions
Daily News,
Posted 11 Dec 2000
A case study of how Vital Network Service of Naugatuck, Conn. uses a customized training program to stay competitive.
Daily News,
Posted 11 Dec 2000
To set precedent for best-practice, expert and collaboration systems, firms and lawyers must overcome hourly rate mindsets and other cultural barriers
Daily News,
Posted 09 Dec 2000
No longer just about the "what" and "where" of components,
supply chains must now reconcile dynamic knowledge-based processes and corporate
strategy
Daily News,
Posted 09 Dec 2000
German CRM pundit Professor Dr. Reinhold Rapp rails against companies throwing technology at problems, insisting that customer segmentation should come first.
Daily News,
Posted 07 Dec 2000
A case study describing how Mammoth Mountain ski resort adopted an ASP solution to keep snow-seekers up to date on snow conditions.
Daily News,
Posted 07 Dec 2000
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