As the data-driven supply chain opens doors and your financial director thinks strategy, your company must decide which will guide your CRM initiative.
Daily News,
Posted 17 Jan 2001
Enterprise mobile communications has changed remarkably over the years. It's no longer good enough to keep up; you've got to stay one step ahead of the transformations to remain competitive.
Daily News,
Posted 17 Jan 2001
Before you sign the contract, be absolutely certain that your back-end technology is the best fit for your marketing strategy.
Daily News,
Posted 15 Jan 2001
Flextronics International uses Sequoia's XPS 3.0 XML-based portal solution to build a dynamic portal that improves communication between the company and its customers
Daily News,
Posted 11 Jan 2001
As vendors change their licensing strategies and ASP services gather pace, existing licensing headaches for companies can only get worse. Joanne Collins asks Lawrence Westwood of the Federation Against Software Theft (Fast) how companies can protect themselves
Daily News,
Posted 05 Jan 2001
Global positioning technology can make your service staff more responsive to customers, but it can also freak out your mobile workforce.
Daily News,
Posted 05 Jan 2001
SpotOn hopes to end e-marketing confusion by enabling your staff to build one-click Web tours for customers and prospects.
Daily News,
Posted 05 Jan 2001
An examination of the middleware required to connect wireless devices to the enterprise.
Daily News,
Posted 04 Jan 2001
Three industry experts--Michael Maoz of Gartner Group, Chris Selland of Yankee Group and Liz Shahnam of META Group--discuss the year that was and the year to come.
Daily News,
Posted 04 Jan 2001
An in-depth study of security options for wireless devices.
Daily News,
Posted 04 Jan 2001
A case study of how the legal profession is beginning to use CRM to manage client relationships.
Daily News,
Posted 04 Jan 2001
The battle over who controls digital music has broad implications about consumer expectations and the Internet economy as a whole.
Daily News,
Posted 03 Jan 2001
A summary of the June 2000 meeting of the Federal Trade Commission, during which issues related to B2B e-commerce were tackled.
Daily News,
Posted 03 Jan 2001
A look at the issues and complexities related to regulating e-commerce.
Daily News,
Posted 03 Jan 2001
ASP United Messaging finds help through another ASP, Done.com, to implement a collaborative workflow solution with strong accountability.
Daily News,
Posted 02 Jan 2001
Companies need to develop guidelines for involvement -- or rules of engagement for different levels in the organization -- so CRM team members understand how and where their skills will be utilized.
Daily News,
Posted 20 Dec 2000
A Q&A with Julian Bond of Netmarkets Europe on dealing with barriers to international B2B Trading Exchanges.
Daily News,
Posted 18 Dec 2000
HPshopping.com has remained focused on the strategy of giving customers the feeling that they are driving the site experience, not being driven by it.
Daily News,
Posted 17 Dec 2000
Case studies reveal that establishing a successful business portal requires careful planning and research before even making the first vendor calls.
Daily News,
Posted 16 Dec 2000
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