As more vendors sell directly to consumers, "reintermediation," offers hope for the beleaguered middleman.
Daily News,
Posted 02 May 2001
Improvements in Internet pre-sales service provide opportunities to leverage sales undreamed of by traditional direct marketers. This leverage blows a hole through most attempts to measure the effectiveness of the Web as a sales channel. For most organisations, the micro-management of Web marketing campaigns is equivalent to throwing water in the wind against a Force 8 gale of missed sales opportunities.
Daily News,
Posted 01 May 2001
America's leading telephone-access line provider is deploying approximately 30,000 wirelessly enabled rugged notebook computers in what is being called the largest project of its kind in history.
Daily News,
Posted 01 May 2001
Danna Voth offers an inside look at BigMachines.com, which offers applications to help companies configure, buy and sell complex products via the Internet.
Daily News,
Posted 01 May 2001
Only 20 percent of the 10 million Websites have any form of content management. How can companies outgrow their stodgy, manual processes?
Daily News,
Posted 01 May 2001
Picture this: You're on your way to a sales demonstration, service call or an executive meeting, when you suddenly realize you've taken a wrong turn somewhere. As the clock ticks and your body heat rises, you're forced to spend 20 minutes asking directions from locals at a gas station, and 20 minutes backtracking to where you're supposed to be. There's nothing unfamiliar about this scenario but will it ever be unavoidable?
Daily News,
Posted 30 Apr 2001
E.piphany's E.5 brings data mining techniques to customer relationship management.
Daily News,
Posted 30 Apr 2001
Pivotal, China HP strategic partnership to focus on emerging Chinese CRM market.
Daily News,
Posted 30 Apr 2001
At first, for most enterprises managing partner relationships was simply a way to offer channel partners access to collateral and customer information. Now, when indirect sales channels can contribute substantially to the bottom line, partnering has become a growth strategy because companies can increase market share quickly by finding partners with expertise in desired areas.
Daily News,
Posted 30 Apr 2001
A Filipino consumer advocate defends Web customers' rights in a debate over the nation's top-level domain ".ph"
Daily News,
Posted 27 Apr 2001
As the online consumer market continues to grow, retailers are discovering that the multiple-channel model is the best way to meet customer demand.
Daily News,
Posted 27 Apr 2001
The Department of Commerce will invite some 20 Latin American information technology managers to the US for some heavy e-business training with some of the nation's largest manufacturing and service companies.
Daily News,
Posted 25 Apr 2001
The charges of anti-competition levied against exchanges have so far been dismissed, but more wide-ranging repercussions for trading patterns remain. With the rapid growth of online exchanges, regulators are struggling to keep up.
Daily News,
Posted 24 Apr 2001
This is a destinationKM.com Book Review of "The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations" by Stephen Denning
Daily News,
Posted 20 Apr 2001
Many KM projects fail before they've even begun because the company has failed to consider the complex interplay of technological, strategic and cultural issues involved.
Daily News,
Posted 20 Apr 2001
This piece was written to accompany the feature story, "Unbaffling the Battery," in the May 2001 issue of Field Force Automation magazine.
Daily News,
Posted 20 Apr 2001
This Q&A with storytelling guru Steve Denning was written to accompany the feature story, "Once Upon an Enterprise," in the May 2001 issue of Knowledge Management magazine.
Daily News,
Posted 19 Apr 2001
This piece was written to accompany the feature story, "Unbaffling the Battery," in the May 2001 issue of Field Force Automation magazine.
Daily News,
Posted 19 Apr 2001
An IDC report predicts that China's e-recruiting market will generate $500 million by 2004
Daily News,
Posted 19 Apr 2001
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