The platform supports textable phone numbers, SMS voting, mobile coupons, and IVR.
Daily News,
Posted 11 Sep 2012
Users can analyze big data to create relevant campaigns, do automated testing.
Daily News,
Posted 11 Sep 2012
One-click calling creates a direct link to contact customer service desks.
Daily News,
Posted 11 Sep 2012
Brings advanced search, unified indexing, to Sales and Service Cloud users.
Daily News,
Posted 11 Sep 2012
Unified IP 7.1 includes new capability for compliance in proactive outbound outreach to mobile customers.
Daily News,
Posted 11 Sep 2012
The new app converts customer interactions into sales opportunities.
Daily News,
Posted 11 Sep 2012
Responsive Web design and new multichannel capabilities enable efficient implementation of shopping experiences across mobile, Web, and store.
Daily News,
Posted 11 Sep 2012
The solution was jointly developed with AT&T.
Daily News,
Posted 11 Sep 2012
Gives sales reps social, gamified, and location-based features.
Daily News,
Posted 10 Sep 2012
Holographic 3D image provides store information and basketball tips.
Daily News,
Posted 10 Sep 2012
Companies realize a 10 percent increase in customer satisfaction by integrating virtual agents with live chat.
Daily News,
Posted 07 Sep 2012
The solution feeds marketers deep insights from big data.
Daily News,
Posted 07 Sep 2012
New service combines analytics with real-time marketing execution capabilities.
Daily News,
Posted 07 Sep 2012
New solution speeds up the price-and-quote process for salespeople.
Daily News,
Posted 06 Sep 2012
Cloud contact center software provider adds functionality to outbound campaigns, customer chat, real-time contact center dashboards, and international language and standards support.
Daily News,
Posted 06 Sep 2012
Adds social, mobile, and e-marketing features to CRM solutions for SMBs.
Daily News,
Posted 05 Sep 2012
New solutions run on all popular mobile platforms, including iOS, Android, and Windows, and operate online and offline.
Daily News,
Posted 05 Sep 2012
The company will also drop the term from its marketing material in the future.
Daily News,
Posted 05 Sep 2012
Recmnd launches its second online recommendations Web site, Recmnd.Us.
Daily News,
Posted 05 Sep 2012
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