Logo
BodyBGTop
CRM Featured News
Oracle releases a new sales tool; Alinean helps companies better gauge competition; Talisma and Primus partner; and more...
Predictive Web Analytics merges SPSS's data mining and predictive modeling solution, Clementine 7.0, with the NetGenesis 6.0 Web analytics platform.
For those companies attempting to make real time happen now, it is important to work closely with network service providers to determine what parts of the business can be updated into real time.
One key finding revealed by the study is that many companies lacked the knowledge of how and what they should be measuring to determine the success or failure of an initiative.
Leveraging the expertise of an experienced advisor can reduce internal staff costs and the external legal fees by as much as half.
NetLedger to bring its hosted business management application, NetSuite, to Australia; KANA announced the results of two recent examinations of the state of online customer service; Oracle announced that software industry analyst Charles Phillips will leave Morgan Stanley to join Oracle.
Nearly 1.2 million agent positions in the region, 150,000 (12 percent) are currently outsourced to a third party within EMEA. Datamonitor predicts this number will have almost doubled to 290,000 by 2007.
The new partnership has spawned a service called PhaseOne on Demand, which is essentially a utilitylike service for companies looking to quickly launch Siebel.
The decision comes on the heels of Siebel's disclosure that on Friday it had received an inquiry from the SEC regarding a possible violation of Regulation Fair Disclosure.
ACT! on your Blackberry; ChannelWave hits the mid-market; Motiva makes largest upgrade in years; and more.
The upgrades are designed to increase calculation speeds and automate modeling and distribution analysis.
The report examines the concept of the Life Time Value (LTV) of a customer relationship and the strategies, practices, and benchmarks used to maximize and measure customer retention.
Some executives may see themselves faced with an important decision: whether to spend IT dollars to upgrade systems that may become obsolete, or to invest heavily in CRM technologies based on new systems that may or may not take precedence.
All three of the EPM for Industries solutions will be available in the fourth quarter of 2003.
Hilton's OnQ system integrates all the primary functions of the hotel, including front office, housekeeping, accounting, finance, human resources, night audit, groups and packages, revenue management, and forecast management.
Salesforce.com has officially announced its first quarter of profitability; Kanisa, a provider of customer service applications, has appointed Bruce Armstrong as CEO.
Envision Telephony and Utopy partnered today to use speech recognition and analytics tools to get a better understanding of agent performance and how it relates to customer satisfaction and loyalty.
Any CRM initiative is only as good as the people involved, and PeopleSoft is aiming to help companies hire the right people for the job with its new Recruitment Solutions 8.9.
Salesforce.com grabbed the Codie for Best Software Service, and for the second year in a row the ASP was named Best Customer Relationship Management Program.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371   Next >>
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us