Logo
BodyBGTop
CRM Featured News
Market Central anticipates closing the transaction during early March.
Using Ask Jeeves's technology customers can find answers to questions like "What Novartis products treat cancer?" or "Where can I find information on a product free-trial offer?" and be directed to the appropriate answer or trial prescription.
The module allows companies to automatically update regularly changing Web content like service, support, product orders, shipping, and billing on their customer service portals.
Salesforce.com today announced the availability of upgraded versions of its online service, including improved activity management tools, reporting enhancements, and marketing automation updates, among other updates.
Oracle Corp. has tapped Robb Eklund, as its new vice president of marketing; Allant Group Inc. has announced the appointment of Michael Reynolds as executive vice president of business development; Convergys Corp. announced earlier this week that it has acquired Cygent Inc.
A numbers debate has some in the industry squirming around the question of declaring either SAP or Siebel the true leader, which should prove interesting if and when Siebel or another firm starts declaring CRM revenues in excess of SAP's numbers in an upcoming quarter.
Analytics, data-cleansing technology, and contact center platforms will be hot spots in Latin America.
The scalable customer service software is part of Pegasystems Inc. PegaCARD Services suite of products and an evolution of Pegasystems' card services technology first made available in 1989.
According to the report, the public sector is set to be the fastest growing sector, with a compounded annual growth rate of approximately 21 percent over the forecast period. The healthcare sector will also see significant growth.
By using digital sound cards to transfer calls, the product can decrease call abandonment rates by reducing call transfer time without clicks or silences.
Microsoft Inc. has officially dropped the .NET from its latest large-scale product release. Formerly known as Windows .NET Server 2003, the final product name is Windows Server 2003.
Choi says her main responsibility is to understand the problems of customers and find ways to provide solutions to those problems.
A roundup of the top stories in the CRM world during the past week.
Many companies are seeing value from their installed CRM suites, according to a new study by Peerstone Research Inc., an IT consulting firm.
Without tools that measure effectiveness, an organization with several PR agencies cannot get an accurate view of their performance, ROI, or their ability to generate impressions in the marketplace. Cymfony's technology will be bundled into MediaMap's Web-based solution called Performa, which enables PR and corporate communications professionals to manage branding efforts and their effectiveness in the media.
New version of CRM focuses on integration and mobile SFA features and boasts 175 enhancements.
More and more shoppers are likely to come back to the Web as a shopping channel, which equals increased revenue and customer loyalty, says Larry Freed, president and CEO of ForeSee.
Report says that some advertisers' Web sites were ill equipped for the increased traffic during the big game.
Analysts welcome the long-awaited announcement of Siebel's integration into an open standards platform.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363   Next >>
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us