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NeoSpeech has developed VoiceNotify for auto dealers; Pegasystems has delivered three new BPM solutions; Kauri Business Systems has unveiled Procoll; and more.
Talk of Oracle's ongoing hostile takeover efforts of rival PeopleSoft was noticeably absent from day one of Oracle's annual AppsWorld conference.
The new service includes database, storage, and hardware solutions designed for companies with fewer than $1 billion in annual revenues.
Driving global initiatives are increased efforts in follow-the-sun strategies and the ability to generate a local presence in many geographical areas.
A new META Group study shows that software providers are modifying their business models in an effort to attract small and midsize business users and expand their market share.
Teradata and SAP AG have announced a partnership to deliver analytical solutions to specific vertical industries with high data-volume requirements.
Siebel Systems' acquisition of hosted call center company Ineto will boost its appeal among small and midsize firms; Teradata announced the launch of the Teradata University Network; and AGF is deploying PeopleSoft Enterprise CRM.
In a conference call with CRM magazine, company CEO Tom Siebel was cautiously optimistic about the company's future performance.
Datamonitor's "IT Services Contract Tracker" reveals the number of deals worldwide with a value greater than $100 million increased 49 percent to 244.
IDC states that 70 percent of the respondents to a recent survey on standards agreed that the future of software depends on them.
Salesforce.com has released its new Office Edition; ePeople has announced its new ePeople Teamwork 5.1; and QlikTech has released the QlikView Publisher 2.0, providing integrated domain security and Web-based access for remote end-users.
Acquiring Ineto enables Siebel to get 100 percent of the CRM business from existing clients, and opens up more opportunities for Siebel in the small- and midsize business market.
A new survey finds that enterprises are relying more and more on digital marketing, and that B2B firms are using digital marketing solutions more than ever for lead generation, Web site traffic generation, customer education, and for cross-sell and upsell opportunities.
Forty percent of respondents found their customer service experiences had greatly improved from those of 12 months ago.
Outsourcing solutions are evolving toward integrated business and technology solutions; competitive differentiation will center on vertical expertise and alignment.
iPhrase Technologies has acquired Banter Systems, a provider of automatic classification software, in an all-stock transaction; Wausau Financial has chosen ServiceWare to provide the company with knowledge-powered customer support; and Surebridge announced it has appointed Paul Shorthose to its board of directors.
The research firm aims to help BPO service providers identify BPO trends for companies within five vertical industries.
ERP vendors have a weak hold on their customers' hearts, minds, and wallets, despite significant investments in marketing and branding.
DreamFactory's new SBuilder helps Salesforce.com customers integrate services; Sales Performance International releases new sales development products; Stronghold Technologies introduces its Call Management Services; and more.
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