CRM vendor touts deeper integration with ERP systems; takes aim at heavyweights SAP, JD Edwards, Oracle and PeopleSoft
Daily News,
Posted 11 Jul 2002
IM technology joins automated response system for new-age customer service; chatting with a computer
Daily News,
Posted 10 Jul 2002
New version offers mobile and warehouse functions to field service reps
Daily News,
Posted 10 Jul 2002
Business intelligence vendor picks up extraction, transformation and load (ETL) specialist for $65 million; hopes to build one-stop shopping
Daily News,
Posted 10 Jul 2002
CRM analytics is branching out, moving beyond customer and profitability analysis, as evidenced by the recent non-exclusive partnership between PwC Consulting and PeopleSoft Inc.
Daily News,
Posted 09 Jul 2002
E.piphany puts global spin on marketing software; out-of-the-box features and multi-lingual support; "Borderless CRM"
Daily News,
Posted 09 Jul 2002
Cape Clear opens up development platform to Salesforce.com customers; "the new era of integration has begun," says CEO
Daily News,
Posted 08 Jul 2002
Onyx Software Corp. customers can breath a slight sigh of relief that the CRM vendor's long-term viability looks a bit better as the company said it expects to post better-than expected financial results for its second quarter.
Daily News,
Posted 05 Jul 2002
Despite tremors on Wall Street, a tiny Canadian software developer takes giant steps with an acquisition that doubles the company's size
Daily News,
Posted 05 Jul 2002
Siebel claims business is clicking on all cylinders; industry watchers are divided
Daily News,
Posted 03 Jul 2002
A recent survey of Fortune 1000 executives attributes CRM failure to inadequate support from top management
Daily News,
Posted 03 Jul 2002
Vendors and customers alike know it's coming; Frost and Sullivan points to 2004 and 2005 as peak growth years
Daily News,
Posted 01 Jul 2002
The Sage Group creates CRM division to go head-to-head with Microsoft's Great Plains Software
Daily News,
Posted 01 Jul 2002
Proscape and InfoLogix join forces to provide mobile industries
Daily News,
Posted 01 Jul 2002
AMR researcher points to misguided project implementation strategies, lack of governance and bound architecture
Daily News,
Posted 28 Jun 2002
Companies make new hires to drive business
Daily News,
Posted 28 Jun 2002
ListenPoint unleashes Web-based marketing software; module collects field intelligence for corporate brass, aiming to boost sales
Daily News,
Posted 27 Jun 2002
Hewlett-Packard Co. and Deloitte Consulting Thursday shared details of an alliance to design, build and integrate the key services needed to implement CRM solutions, as well as the outsourcing services to manage these offerings.
Daily News,
Posted 27 Jun 2002
After shutting down in May, Worldtrak is going again thanks to an acquisition of all its assets by two-month old Axonom Inc.
Daily News,
Posted 26 Jun 2002
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