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Surebridge has released SureHost Managed Anti-Spam service; Genesis Global Technologies has released Advantage on Demand; Accenture and Acxiom> have joined together to help clients make better use of customer information to improve business results; and more.
In a filing with the Securities and Exchange Commission Oracle said that it signed the agreement with ABN Amro Bank NV, Credit Suisse First Boston, and other syndicated lenders for the credit line.
Many businesses are relying on BPM applications to help them comply with the Sarbanes-Oxley Act of 2002 (SOX).
At the end of the year several companies announced key mergers and acquisitions, which these firms hope will better position them for growth in 2004.
Industry pundit Barton Goldenberg, president and founder of CRM consultancy firm ISM, predicts a lot of positive momentum on the horizon for the industry.
This acquisition brings a number of strategic benefits worldwide, including an entry into Asia with a strong position in Singapore.
The report focuses on whether a hosted-CRM solution is tenable for companies.
A single IBM mainframe compared with an Oracle grid built with inexpensive Intel-based blades will, according to Oracle CEO Larry Ellison, result in a 30-to-1 cost savings for customers.
Six common mistaken beliefs are widespread among sales leaders--each of these common misconceptions undermines a successful sales group.
Oracle saw a 15 percent rise in earnings to $617 million for its second quarter ended November 30; the Help Desk Institute recently released its HDI 2003 Salary Survey; and Witness Systems has added a new business optimization consulting offering to its newly branded Witness Consulting Network.
According to a recent "Delivery Trends Report" from EmailLabs, Tuesday is the best day to send an email campaign, with Wednesday being the top day for recipients to open emails.
Morgan Stanley will act as sole book runner for the offering, and comanagers will be Deutsche Bank Securities, UBS Securities, Wachovia Capital Markets, and William Blair.
Best Software this week announced enhancements to Dynalink for SalesLogix; FrontRange Solutions announced the availability of HEAT Plus Knowledge 8.0 and HEAT Asset Tracker 8.0; and RightNow Technologies and LiquidMatrix have forged a partnership to provide best-of-breed customer service solutions and best practices to universities and colleges.
Forrester Research this week released "Marketing to America's Ethnic Minorities," a Consumer Technographics report that identifies key differences in technology adoption, media consumption, and receptiveness to marketing among Asians, blacks, English-speaking Hispanics, and whites.
According to a weekly poll of IT decision-makers in small, midsize, and large public and private organizations, U.S. enterprises continued to spend below their budgeted levels.
It positions KANA customers to capitalize on the growing BPO trend, enabling companies to benefit from low-cost labor available in offshore regions like India and the Philippines. Email responses can be conducted offshore and managed in the United States, using KANA IQ to look for customer-specific information.
Today PeopleSoft is announcing the first major series of integrations between PeopleSoft 8 and JD Edwards suites.
Business Objects says it will issue approximately 26.8 million ordinary shares and will pay approximately $307.6 million in cash to former Crystal Decisions stockholders.
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