CEO Larry Ellison's keynote concentrated on how CRM has continually failed to deliver on its promise of that complete customer view.
CRM Featured News,
Posted 02 Feb 2004
PeopleSoft posted record license revenue; Comergent has acquired Profile Systems; and more.
CRM Featured News,
Posted 30 Jan 2004
The combination of Nextel's wireless service and mobile devices with Salesforce.com's on-demand model will help mobile sales reps access their critical customer and deal information any time, anywhere.
CRM Featured News,
Posted 29 Jan 2004
The report finds that businesses and consumers maintain opposing ideas on what generates and what undermines trust.
CRM Featured News,
Posted 29 Jan 2004
NeoSpeech has developed VoiceNotify for auto dealers; Pegasystems has delivered three new BPM solutions; Kauri Business Systems has unveiled Procoll; and more.
CRM Featured News,
Posted 28 Jan 2004
Talk of Oracle's ongoing hostile takeover efforts of rival PeopleSoft was noticeably absent from day one of Oracle's annual AppsWorld conference.
CRM Featured News,
Posted 28 Jan 2004
The new service includes database, storage, and hardware solutions designed for companies with fewer than $1 billion in annual revenues.
CRM Featured News,
Posted 27 Jan 2004
Driving global initiatives are increased efforts in follow-the-sun strategies and the ability to generate a local presence in many geographical areas.
CRM Featured News,
Posted 27 Jan 2004
A new META Group study shows that software providers are modifying their business models in an effort to attract small and midsize business users and expand their market share.
CRM Featured News,
Posted 26 Jan 2004
Teradata and SAP AG have announced a partnership to deliver analytical solutions to specific vertical industries with high data-volume requirements.
CRM Featured News,
Posted 26 Jan 2004
Siebel Systems' acquisition of hosted call center company Ineto will boost its appeal among small and midsize firms; Teradata announced the launch of the Teradata University Network; and AGF is deploying PeopleSoft Enterprise CRM.
CRM Featured News,
Posted 23 Jan 2004
In a conference call with CRM magazine, company CEO Tom Siebel was cautiously optimistic about the company's future performance.
CRM Featured News,
Posted 22 Jan 2004
Datamonitor's "IT Services Contract Tracker" reveals the number of deals worldwide with a value greater than $100 million increased 49 percent to 244.
CRM Featured News,
Posted 22 Jan 2004
IDC states that 70 percent of the respondents to a recent survey on standards agreed that the future of software depends on them.
CRM Featured News,
Posted 21 Jan 2004
Salesforce.com has released its new Office Edition; ePeople has announced its new ePeople Teamwork 5.1; and QlikTech has released the QlikView Publisher 2.0, providing integrated domain security and Web-based access for remote end-users.
CRM Featured News,
Posted 21 Jan 2004
Acquiring Ineto enables Siebel to get 100 percent of the CRM business from existing clients, and opens up more opportunities for Siebel in the small- and midsize business market.
CRM Featured News,
Posted 20 Jan 2004
A new survey finds that enterprises are relying more and more on digital marketing, and that B2B firms are using digital marketing solutions more than ever for lead generation, Web site traffic generation, customer education, and for cross-sell and upsell opportunities.
CRM Featured News,
Posted 20 Jan 2004
Forty percent of respondents found their customer service experiences had greatly improved from those of 12 months ago.
CRM Featured News,
Posted 19 Jan 2004
Outsourcing solutions are evolving toward integrated business and technology solutions; competitive differentiation will center on vertical expertise and alignment.
CRM Featured News,
Posted 19 Jan 2004
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