Microsoft Business Solutions combines Great Plains, Navision and bCentral; delivers industry-specific solutions; a product roadmap
Daily News,
Posted 18 Sep 2002
User defined alerts breath new life into old push technology; mobile devices unlock messages; executive overkill, says critic
Daily News,
Posted 18 Sep 2002
Web collaboration specialist breaks out of the online chat box; new sales edition; a much-needed revenue stream, says analyst
Daily News,
Posted 17 Sep 2002
Intuit unveils Sales Manager service as part of QuickBase; starts at $249 per month; CRM hosting arena heats up
Daily News,
Posted 16 Sep 2002
The enterprise software firm completes an internal CRM rollout
Daily News,
Posted 13 Sep 2002
Global companies hop to CRM leader; more than 3,500 users; customer service is key
Daily News,
Posted 13 Sep 2002
ChannelWave goes to Japan; Onyx eyes China; IT investment in Asia-Pacific on the verge of growth, says IDC
Daily News,
Posted 12 Sep 2002
A new online tool lets CRM buyers compare leading vendors' offerings
Daily News,
Posted 11 Sep 2002
Company leverages established Oracle Small Business Suite customer-base to compete in the CRM hosting market
Daily News,
Posted 10 Sep 2002
Startup LiveWire Logic unveiled RealDialog for online chatting; linguistics verses keyword; the virtual agent
Daily News,
Posted 10 Sep 2002
Forms marketing and customer analytics practice within SAS Americas; getting more in the loop; a smart move, says analyst
Daily News,
Posted 09 Sep 2002
Siebel's highly anticipated UAN aims to facilitate CRM with back-office applications
Daily News,
Posted 09 Sep 2002
CRM-enabled point-of-sale devices keep information at retailer's fingertips
Daily News,
Posted 06 Sep 2002
Chordiant joins the ranks of Siebel, PeopleSoft, and SAP by becoming an IBM Strategic Alliance partner
Daily News,
Posted 05 Sep 2002
Adds workforce management features; software converges on the portal; the people-centric approach
Daily News,
Posted 05 Sep 2002
Version 7.5 also offers better integration with other applications
Daily News,
Posted 04 Sep 2002
Bringing robust cardholder authentication to online merchants; MasterCard continues e-business strategy
Daily News,
Posted 04 Sep 2002
A key finding: CRM spending will be driven by companies that sell to other businesses -- not consumers
Daily News,
Posted 03 Sep 2002
Customer Support software is the first in the company's suite of CRM applications built on the .NET framework
Daily News,
Posted 03 Sep 2002
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