SaaS ONE Engagement Platform provides a strategic foundation for actionable customer journeys.
Daily News,
Posted 24 Sep 2012
FieldDirect eliminates in-bound status calls, eases dispatcher duties, and strengthens customer loyalty.
Daily News,
Posted 24 Sep 2012
New reporting provides organizations with the flexibility to purchase only the information they need on customers, prospects, and suppliers.
Daily News,
Posted 24 Sep 2012
Collaboration, social marketing have changed customer relationships.
Daily News,
Posted 21 Sep 2012
The application gives customer service teams single tool for managing customer engagement on social, mobile, email, and Web channels.
Daily News,
Posted 20 Sep 2012
CEO Mark Benioff touts transformative power of social media in business.
Daily News,
Posted 20 Sep 2012
The company's Mobile Sales Enablement Solution is already in use by J.Hilburn, Audi, and Co-Star.
Daily News,
Posted 19 Sep 2012
Self-serve platform features social media tools and curation settings.
Daily News,
Posted 19 Sep 2012
New versions of Enterprise and Community empower employees to better know, engage, and serve customers.
Daily News,
Posted 19 Sep 2012
The latest version features enhanced dynamic content and lead scoring.
Daily News,
Posted 19 Sep 2012
The latest release of Klipfolio Dashboard for Web and mobile adds new data visualizations, drop-down menu support, and the Radian6 data connector.
Daily News,
Posted 19 Sep 2012
Widgetized customer experience portal enables personalized, on-brand customer experiences.
Daily News,
Posted 18 Sep 2012
The application socializes CRM usage for salespeople with the ability to configure rewards and missions.
Daily News,
Posted 18 Sep 2012
The new capability is built into Social Sign-In for B2B marketers.
Daily News,
Posted 18 Sep 2012
SAS Adaptive Customer Experience helps personalize customer Web experiences.
Daily News,
Posted 18 Sep 2012
The platform helps companies promote word-of-mouth marketing among customer advocates.
Daily News,
Posted 18 Sep 2012
Blends new features in the ATG, Endeca Cross-Channel Commerce Experience.
Daily News,
Posted 18 Sep 2012
Online reputation defense is a growing market, according to the research firm.
Daily News,
Posted 17 Sep 2012
The product is aimed at connecting social marketing campaign activity with CRM systems.
Daily News,
Posted 14 Sep 2012
|