Mid-market CRM software developer Pivotal Corp. today said that cost-cutting measures helped narrow its net loss in light of sluggish sales in the first quarter of fiscal 2003, ended Sept. 30, 2002.
Daily News,
Posted 24 Oct 2002
Scott McNealy, chairman, CEO, and president of Sun Microsystems Inc., says that IBM and Microsoft are part of the integration problem, not the solution.
Daily News,
Posted 24 Oct 2002
PeopleSoft Inc.'s support of Microsoft's Pocket PC Phone Edition platform and the newly launched Microsoft Windows Powered Smartphone software will allow field sales and service professionals access to up-to-the-minute sales information at the point of customer contact and more.
Daily News,
Posted 23 Oct 2002
On Monday Siebel Systems ended weeks of speculation that it would expand its partnership with Microsoft Corp. by announcing that the two software developers have formed an alliance to push a Web services agenda.
Daily News,
Posted 22 Oct 2002
Steve Carpenter had barely warmed the president seat at the Baan CRM business unit before a new president was appointed the top spot last week. Ed Daihl, a three-year Baan veteran, who is also president of the Baan Supply Chain Management business unit, is taking hold of the CRM reigns effective immediately. Carpenter is bumped up to Baan Enterprises.
Daily News,
Posted 21 Oct 2002
Customers looking for an integrated CRM solution that connects to ERP and back-end systems helped CRM revenue.
Daily News,
Posted 18 Oct 2002
Chairman and CEO Marc Benioff drafts Jim Steele to the company's management team as president of worldwide operations.
Daily News,
Posted 17 Oct 2002
Study reveals that 31 percent of email addresses get changed every year, and that more than half the changers lose touch with Web sites because of it.
Daily News,
Posted 17 Oct 2002
Study reveals that 31 percent of email addresses get changed every year, and that more than half the changers lose touch with Web sites because of it.
Daily News,
Posted 17 Oct 2002
Scheduled for a September 2003 launch, OpenWorldX will support Gemini, code name for iBaan 6, the next generation of the iBaan suite of products, also scheduled for a September launch.
Daily News,
Posted 16 Oct 2002
SSPA Connect will link more than 2,200 of the SSPA's member call centers through its Web-based platform.
Daily News,
Posted 15 Oct 2002
Walker Information, a research firm specializing in customer loyalty issues, has released a benchmark study that reveals the loyalties of IT customers.
Daily News,
Posted 15 Oct 2002
Certain sectors within CRM are showing signs of steady strength.
Daily News,
Posted 15 Oct 2002
NetLedger unveiled the latest member of its family of hosted solutions for low-end mid-market companies.
Daily News,
Posted 14 Oct 2002
The customer self-help solution aims to increase customer satisfaction and reduce contact center interactions.
Daily News,
Posted 14 Oct 2002
Retailers are wincing at their latest disappointing sales figures for the month of September, requiring many to take a closer look at their CRM initiatives.
Daily News,
Posted 10 Oct 2002
IBM Corp. has selected Touchtone Corp.'s Wintouch eCRM suite as an alternative CRM solution for the IBM iSeries enterprise platform.
Daily News,
Posted 09 Oct 2002
Only six months after the release of Affinium 4 in April, Unica Corp. announced the coming of Affinium 5, slated for general availability in December.
Daily News,
Posted 08 Oct 2002
FrontRange Solutions today announced the availability of HEAT Service & Support 7.0.
Daily News,
Posted 07 Oct 2002
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