UniPress Software announced the new FootPrints 6.5; Jacada unveiled Jacada Fusion; and more.
CRM Featured News,
Posted 19 May 2004
Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are?
CRM Featured News,
Posted 18 May 2004
In addition to BlackBerry, Sendia has plans to support other handheld data platforms, including the PalmOne Treo and certain PocketPC form factors, with Symbian as a possible future addition.
CRM Featured News,
Posted 18 May 2004
The company's Marketing Automation 4 allows marketing staff to focus campaigns on highly targeted customer segments, while operating under the constraints of company-wide privacy rules.
CRM Featured News,
Posted 17 May 2004
The revised offer brings the overall price tag down from approximately $9.4 billion to approximately $7.7 billion.
CRM Featured News,
Posted 17 May 2004
Lockheed Martin has selected Siebel business applications to provide core support of the F-35's Autonomic Logistics Information System; Amdocs announced that Vodafone Hungary has made a contract to use Amdocs Enabler as its new legacy billing system; and more.
CRM Featured News,
Posted 14 May 2004
KANA customers will be able to integrate Response Live with a larger suite of service management products.
CRM Featured News,
Posted 13 May 2004
CEO Kagermann says SAP will continue to find further ways to lower TCO, for example, through improved enterprise services offerings like inventory prioritization and planning, and will continue to offer the flexibility that should allow customers to better use SAP to help spur their growth.
CRM Featured News,
Posted 13 May 2004
The company has announced what it calls verticalized on-demand CRM solutions designed to meet specific industry needs.
CRM Featured News,
Posted 12 May 2004
Pilot Software has made available its PilotWorks 2004 Spring; KnowledgeBase Solutions announced the availability of KnowledgeBase.net v4.0, and more.
CRM Featured News,
Posted 12 May 2004
Partners now account for more than half of Salesnet's new accounts in the midtier.
CRM Featured News,
Posted 11 May 2004
Most contact centers use one-dimensional metrics like time-to-respond or number-of-calls-handled to gauge success or failure. That's simply not sophisticated enough.
CRM Featured News,
Posted 11 May 2004
RightNow's S-1 filing with the Securities and Exchange Commission indicates that the company has enjoyed quarterly revenue growth for more than six years.
CRM Featured News,
Posted 10 May 2004
Based on the results of a survey of 359 companies, more than 75 percent reported that marketing spending in comparison with 2003 would either increase or stay consistent in 2004.
CRM Featured News,
Posted 10 May 2004
FrontRange Solutions announced an increase in revenues and profits for its third fiscal quarter; SPL signed an agreement to acquire the major assets of CES; and more.
CRM Featured News,
Posted 07 May 2004
Not counting the value of unspecified SureBridge liabilities absorbed by NaviSite, more than 70 percent of the acquisition is being funded by promissory notes totaling $39.5 million.
CRM Featured News,
Posted 07 May 2004
Lost in the news that Tom Siebel was stepping down as CEO of the company he cofounded was the announcement of John White's appointment to Siebel Systems' board of directors
CRM Featured News,
Posted 06 May 2004
NetMotion Wireless has launched the Siebel CRM Mobilization Program; Empirix launched OneSight for Contact Centers; Exact Software unveiled the new Web Shop; and more.
CRM Featured News,
Posted 05 May 2004
Tom Siebel steps aside, but will remain chairman of the company's board of directors.
CRM Featured News,
Posted 04 May 2004
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