Self-service technology solutions are key for the retail industry, as they allow store managers to do a lot more than they could before.
Daily News,
Posted 13 Jan 2003
Several companies announced news and personnel changes over the past week.
Daily News,
Posted 10 Jan 2003
Sales Performance International conducted a study that gathered input from major sales organizations at 113 companies, the majority of which have global sales teams and are focused on selling technology or financial services.
Daily News,
Posted 10 Jan 2003
A number of leading IT vendors are working together to improve how various Web services function and impact the delivery of data.
Daily News,
Posted 09 Jan 2003
The most important way for companies to gain a better understanding of what their customers want is to shift focus from doctors to patients.
Daily News,
Posted 09 Jan 2003
Contrary to the speed-to-resolution factor associated with call center agents and their ability to quickly answer customer queries, customers are spending more time on the Web because the tools they are using to find their answers are working.
Daily News,
Posted 08 Jan 2003
The layoffs account for approximately three percent of SAP's total U.S. workforce; no additional layoffs are on tap for SAP.
Daily News,
Posted 08 Jan 2003
The solution is designed to reduce incentive management expenses by streamlining administrative processes and to reduce the burdens associated with complex incentive plans across diverse business units.
Daily News,
Posted 07 Jan 2003
Salesforce.com Inc. has teamed with AvantGo, Inc to offer AvantGo Mobile Sales, called the "My Avantgo" channel, for Salesforce.com customers. This will allow users of Salesforce.com's online CRM solution will now be able to access the information they need through their PDAs.
Daily News,
Posted 07 Jan 2003
When Microsoft's highly anticipated customer relationship management package release finally ships there is likely to be a slew of third-party enhancements and add-ons.
Daily News,
Posted 06 Jan 2003
Just under half, 48 percent, of all companies provide real-time data feeds to decision makers, and nearly a third of respondents update their analytic databases hourly.
Daily News,
Posted 06 Jan 2003
As enterprises aim at systems integration, the data warehouse comes greatly into play.
Daily News,
Posted 03 Jan 2003
Sybase has created a new Infrastructure Platform Group (IPG), and has named Hewlett-Packard veteran Thomas Volk as executive vice president of the group.
Daily News,
Posted 02 Jan 2003
Many companies have been slowing things down over the past month as holiday shopping and spending dominated the lion's share of business coverage. But there has been some below-the-radar news, including parterships and product announcements.
Daily News,
Posted 02 Jan 2003
A study released by ForeSee Results Inc. shows that more than half of online holiday shoppers were highly satisfied with their online experience this year, though the still-nascent e-retail industry earned an overall score of 69 out of a possible 100 points, an eight point drop from last year's rating.
Daily News,
Posted 30 Dec 2002
Users can drill down for more granularity, as they can click on any chart or graph to home in on specific data.
Daily News,
Posted 30 Dec 2002
A study recently conducted by comScore Networks reveals that in the final shopping week before the Christmas holiday consumer online spending increased 19 percent, to $1.9 billion over the previous year.
Daily News,
Posted 27 Dec 2002
According to a recent survey conducted by InsightExpress LLC, out of 500 American consumers who responded, 56 percent participate in loyalty or affiliate programs.
Daily News,
Posted 24 Dec 2002
Firstlogic will integrate its information quality solutions into the CRM solutions that Akibia develops for its various customers.
Daily News,
Posted 23 Dec 2002
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