A round up of CRM news from the past week
Daily News,
Posted 21 Mar 2003
CRM can be part of an innovation agenda, but it will more likely show up as part of a broader effort, such as a knowledge-worker empowerment strategy.
Daily News,
Posted 20 Mar 2003
ePartners offers a money-back guarantee on its MS CRM implementations.
Daily News,
Posted 20 Mar 2003
Siebel Systems has been positioned in the Leader quadrant in Gartner's Business-to-Business CRM Suite Magic Quadrant for 2003, and has a top ranking in two of four of the Gartner Group's Magic Quadrants.
Daily News,
Posted 19 Mar 2003
Oracle reported revenue growth of 2 percent and earnings growth of 12 percent for the third quarter of 2003, ended February 28, 2003, but the stock took a 6 percent tumble.
Daily News,
Posted 19 Mar 2003
An employer brand certainly begins with the consumer brand, but needs to include an internal brand message and thereby create a platform for alignment of employee, supervisor, and management behaviors.
Daily News,
Posted 18 Mar 2003
PeopleSoft is integrating IM capabilities from IBM, Microsoft, and Yahoo! in its enterprise software; also adding real-time collaboration to its new portal solution.
Daily News,
Posted 17 Mar 2003
While SAP announces customer wins the water utilities sector, Orcom, an outsourcer of customer information systems (CIS) and billing services, has made available its first hosted service for water utilities.
Daily News,
Posted 17 Mar 2003
Retail companies are realizing the importance of making CRM investments; more companies have stepped up to offer migration programs for customers of the now-defunct CRM vendor Xchange; and Dendrite International, BMC Software, and Saratoga Systems announce exec changes.
Daily News,
Posted 14 Mar 2003
In the wake of the dot-com fallout, email marketing is still profitable: Jupiter Research reports that e-marketing was a $1.4 billion business last year.
Daily News,
Posted 14 Mar 2003
CRM vendor Onxy Software plan to be a leader in embedded CRM, and is embedding its application in the offerings of such partners as Reuters, IBM, and Metavante.
Daily News,
Posted 13 Mar 2003
Siebel says that the lion's share of R&D will be dedicated to reducing the running expenses--it turns out that the vast majority of IT dollars goes into the ongoing care and feeding of enterprise applications.
Daily News,
Posted 13 Mar 2003
Global Product Performance Platform (GP3), fuses customer-centric strategies and user-focused design within a standards-based J2EE architecture.
Daily News,
Posted 12 Mar 2003
Organizations are using speech recognition technology to bridge the gap between speech and text.
Daily News,
Posted 12 Mar 2003
SAS this week reported its fiscal year-end 2002 financials, and for the 26th consecutive year the company showed revenue growth.
Daily News,
Posted 11 Mar 2003
An attentive, semicaptive audience is what CallMe Corp. offers to companies and advertisers willing to purchase its Double Blind Date technology.
Daily News,
Posted 11 Mar 2003
To achieve enterprisewide strategies and solutions, companies will need to blend an enterprisewide strategic vision with business intelligence expertise and business process management skills.
Daily News,
Posted 10 Mar 2003
Unica has decided not to participate in tomorrow's auction of the company, because its main assets--the software developers--are no longer with Xchange, says Carol Meyers, vice president of marketing at Unica.
Daily News,
Posted 10 Mar 2003
Salesnet announced that users of its hosted SFA solution will be able to integrate with Qualte's online customer service solution.
Daily News,
Posted 07 Mar 2003
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