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The new offering helps companies find the resources and bandwidth to create compelling content.
The new version adds extensive mobile enhancements, new or upgraded features, a re-branded interface, and usability improvements.
The solution combines text and speech analytics data to provide deeper interaction insights.
Customers prefer different types and levels of technology involvement depending on the nature of interactions and their seriousness.
Robust case management and accountability features are part of the upgrade.
The solution offers organizations an optimized view of their CRM records on mobile devices.
The updates accommodate image recognition as a digital marketing solution for retailers.
Salesforce.com is among those to invest in the gamification solutions provider.
Resources to drive the next phase of the company's global expansion.
The company renames Chatterbox and leverages its EntropySoft acquisition.
Enables digital agency to optimize Web sites for increased customer engagement and conversions.
New solution offers in-product email view and direct-dial downloads.
New inbound marketing capability provides insights into offline and online activities together.
The new offering is designed to help global organizations better manage big data.
Partnership provides availability of Jacada products to complement Cognizant's service offerings
Solution helps financial institutions implement social media campaigns with built-in workflows for compliance and archival.
Solution uses customer data to create a 360-degree view of a relationship based on account-level data, online and mobile banking activity, debit card and electronic bill pay usage.
New release provides a sales coaching platform that empowers the sales rep and enables sales managers to coach at the call level.
The newest version of Talygen's advanced BlackBerry app will help sales teams manage CRM functions on their smartphones.
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