Having a winning season always boosts ticket sales, but most attendees concur that it takes more than a winning record to keep filling the stands.
Daily News,
Posted 01 May 2003
One major problem with technology is that it will make marketing even more intrusive.
Daily News,
Posted 01 May 2003
Products and services that hit the market this week from Pivotal, Sprint, Gartner, and others.
Daily News,
Posted 30 Apr 2003
Siebel announces the expansion if its strategic alliance with BEA Systems in the hope of strengthening its commitment to providing an easier integration environment for users of Siebel 7.
Daily News,
Posted 30 Apr 2003
PRM scored the highest for sales deployments, with 66 percent of sales respondents saying they had received demonstrable ROI.
Daily News,
Posted 29 Apr 2003
The Nice Feedback can route callers automatically, obviating the need for agent involvement. Additionally, callers can choose to have their voice complaint tape recorded, which can then be automatically linked to the survey results to gain greater insight.
Daily News,
Posted 28 Apr 2003
Big players falter, while smaller firms flourish.
Daily News,
Posted 25 Apr 2003
In the news of the week: Best Software realigns, Dendrite makes acquisition move, and Salesforce.com taps former Siebel executive for board of directors.
Daily News,
Posted 25 Apr 2003
Siebel Systems posted an earnings drop of 92 percent and a revenue skid of more than 30 percent for the first quarter ended March 31. However, the dismal numbers were in line with what analysts and the company expected for the period.
Daily News,
Posted 24 Apr 2003
Witness Systems today announced the completion of its acquisition of Eyretel, a U.K. provider of high-volume recording solutions.
Daily News,
Posted 23 Apr 2003
This past week Microsoft, Apropos, Firstlogic, and others announced new products.
Daily News,
Posted 23 Apr 2003
Based on the Gartner eService Suite Magic Quadrant, a methodology that measures both a company's completeness of vision and its ability to execute that vision, Siebel remains the lone leader in the this arena, while RightNow has emerged as the lone challenger.
Daily News,
Posted 23 Apr 2003
Aberdeen Group polled more than 325 customers of Siebel to gauge how effective they deem their CRM implementations.
Daily News,
Posted 22 Apr 2003
CRM vendors seeking to enter or already in Asia must focus their limited resources on growing revenues in only one or two geographies where their product and pricing are a good market match, says research firm Datamonitor.
Daily News,
Posted 21 Apr 2003
Microsoft Business Solutions announces significant revenue growth, and other CRM news from the past week
Daily News,
Posted 18 Apr 2003
Predictive analytics developer SPSS has made available the latest version of its enterprise Web analytics solution, NetGenesis 6.0, which marks SPSS's first platform upgrade since acquiring NetGenesis during the fourth quarter of 2001.
Daily News,
Posted 18 Apr 2003
SAP AG today announced a mixed bag of financial results for the first quarter of 2003, ended March 31. Revenue was down, but earnings were up in the quarter.
Daily News,
Posted 17 Apr 2003
A roundup of some of the hot CRM products hitting the market this week
Daily News,
Posted 16 Apr 2003
After acquiring Baan in August 2000, Invensys is looking to sell the much stronger business unit.
Daily News,
Posted 16 Apr 2003
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