A flurry of new products from J.D. Edwards; Genesys calls you back; Silvon upgrades its EPM suite; and more.
Daily News,
Posted 11 Jun 2003
Chordiant 5.5 provides real-time and wireless capabilities, and easier ways to manage business process changes.
Daily News,
Posted 10 Jun 2003
Service-based architecture is a discipline that advocates a no-barriers approach to securely and reliably sharing data in any software application or platform.
Daily News,
Posted 10 Jun 2003
Developed with IBM Siebel showed off its next-generation CRM bank-teller application, aimed at speeding up banking transactions by giving tellers an expanded set of information and tools in a highly intuitive interface.
Daily News,
Posted 09 Jun 2003
PeopleSoft called to attention its market share gains against Oracle in a company statement, and noted that the intended J.D. Edwards acquisition is a positive move for all involved.
Daily News,
Posted 09 Jun 2003
If the deal goes through, some analysts say PeopleSoft's roughly 5,000 customers would benefit from a smoother migration path.
Daily News,
Posted 06 Jun 2003
Oracle today announced it has offered to buy PeopleSoft at a price of $5.1 billion.
Daily News,
Posted 06 Jun 2003
Convergys has been working since the beginning of the year with Benchmark Portal to create the Customer Experience Benchmark (CEB)
Daily News,
Posted 05 Jun 2003
More predictive analytics are needed in organizations where sales effectiveness is lacking.
Daily News,
Posted 05 Jun 2003
Baan executives say the merger with SSA will create a stronger company focused on manufacturing software sales.
Daily News,
Posted 04 Jun 2003
Oracle says the first phase of the product integration will help companies better automate and manage telephone interactions; NetLedger says it's new tool can create Web sites on which products and prices are dynamically updated; RightNow Technologies has released a new hosting management platform.
Daily News,
Posted 04 Jun 2003
Today Salesforce.com introduced sforce, an online application-development utility to enable companies to build business applications within the hosted software delivery model.
Daily News,
Posted 03 Jun 2003
Version 6.0 is a bundle that includes inline updates to ACT! 6.0, ACT! Link for Palm, and ACT! Link for Pocket PC.
Daily News,
Posted 03 Jun 2003
The combined company would have annual revenues of approximately $2.8 billion, and employ about 13,000 associates.
Daily News,
Posted 02 Jun 2003
Over the next four years the BI industry as a whole could grow to as high as $11.6 billion, which equals an annual growth rate of 15 percent.
Daily News,
Posted 02 Jun 2003
eAssist Global Solutions announced its acquisition of the divine brand of Customer Interaction Management Internet products; Extraprise announced the appointment of former Oracle executive Jeff Griebeler as practice director for its contact center business in the Americas; Arcplan has named Robert Koolen to the position of CEO.
Daily News,
Posted 30 May 2003
Using prebuilt accounting adapters Salesforce.com customers have the option to integrate with Intuit QuickBooks or Microsoft Business Solutions-Great Plains accounting software.
Daily News,
Posted 29 May 2003
Kanisa announces plans to acquire the enterprise software division of Web-search company Ask Jeeves Inc.
Daily News,
Posted 29 May 2003
Enkata Technologies claims that contact center inefficiencies account for up to 30 percent of business's annual customer care expenses.
Daily News,
Posted 28 May 2003
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