The companies say the deal was made to facilitate better end-to-end execution of their offerings.
Daily News,
Posted 14 Aug 2003
Under the terms of the stock-and-cash deal, Primus will purchase Broad Daylight for 2,090,000 shares of Primus common stock, plus cash equal to the value of 110,000 shares of Primus common stock.
Daily News,
Posted 13 Aug 2003
WebSideStory has released HitBox Enterprise 9; Pivotal has introduced new and enhanced functionality for its Pivotal Healthcare Insurance solution; Portal Software has added features to its convergent billing solution; and Initiate Systems has announced the availability of Initiate Identity Hub 4.0.
Daily News,
Posted 13 Aug 2003
The report maintains that this year, participating IT services providers expect to sell 26 percent of their services via other IT services providers.
Daily News,
Posted 12 Aug 2003
Eighteen months ago HP set a goal to simplify the digital experience for customers: For example, what began as a 57-step process to take and print a digital photo has been reduced to three steps.
Daily News,
Posted 12 Aug 2003
CRM--market leader Siebel has seen its cadre of consultants and technology partners decline from about 700 two years ago to only about 360 today.
Daily News,
Posted 11 Aug 2003
The government sector, according to the report, is growing much faster than the private sector, but only in certain short-term areas.
Daily News,
Posted 11 Aug 2003
Datamonitor ranks European integrators, Ascential acquires Mercator, JMP says license sales to improve, and more.
Daily News,
Posted 08 Aug 2003
Expanding the capabilities of its FootPrints Web-based service desk software, UniPress Software yesterday made available live eSupport tools from Atinav.
Daily News,
Posted 07 Aug 2003
Industry veterans Bob Furniss and Scott Thomas have founded Call Center Ideas (CCI) to help call center operators improve productivity, update tools and technology, and increase employee morale in today's evolving call centers.
Daily News,
Posted 07 Aug 2003
Online CRM provider UpShot earlier this week countersued rival Salesforce.com and asked a federal court to stop Salesforce.com from using misleading information on its Web site and in its sales literature.
Daily News,
Posted 06 Aug 2003
Pivotal, Epicor, Icode, and others release new products.
Daily News,
Posted 06 Aug 2003
edocs launches Focused Solutions, software for financial services firms that consists of three components: e-Statements for Banking, Customer Self-Service for Credit Cards, and e-Billing for Insurance.
Daily News,
Posted 05 Aug 2003
BEA says its new integration platform, WebLogic 8.1 makes even more strides in alleviating the growing integration headaches facing many enterprises today.
Daily News,
Posted 05 Aug 2003
SAP AG today announced it has released a new version of its mySAP CRM suite that has been specifically designed for the needs of the consumer packaged goods (CPG) industry.
Daily News,
Posted 04 Aug 2003
Etalk has opened a new office in Sydney, Australia, headed by Tom O'Sullivan, director of Asia Pacific channel sales; Answerthink has acquired Beacon analytics; Onyx reported revenue for the second quarter ended June 30 of $15.8 million, compared to $18.5 million in the second quarter of 2002; and Harte-Hanks has named Chris Stam its new managing director for direct marketing.
Daily News,
Posted 01 Aug 2003
The combined company, which will be branded under ICICI OneSource's name, will have more than 3,500 employees and 2,000 seats in four call centers in Mumbai and Bangalore, India.
Daily News,
Posted 31 Jul 2003
According to market research, there is a strong link between agent performance and customer churn.
Daily News,
Posted 31 Jul 2003
The benefits of EII range from improving the real-time characteristics of business intelligence to easing mergers and speeding development of enterprise portals and e-business integration applications.
Daily News,
Posted 30 Jul 2003
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