Firms can cost-effectively check the backgrounds of companies and their guarantors with a customizable, reasonably priced tool.
CRM Featured News,
Posted 03 Oct 2005
Nortel realigns its organization; TuVox dives deeper into speech analytics; SER Solutions unveils a new outbound call management tool; and more.
CRM Featured News,
Posted 30 Sep 2005
Privacy breaches occur as often from within an organization as they do from outside it; user authentication methods can help reduce the damage.
CRM Featured News,
Posted 30 Sep 2005
Consolidation continues in the industry as Witness makes an impact with workforce optimization integration and Avaya helps companies with regulatory requirements.
CRM Featured News,
Posted 29 Sep 2005
Recent industry acquisitions have confused users about what the future holds, spurring two competitors' switch-to-us promotions.
CRM Featured News,
Posted 29 Sep 2005
New tools help to unite unstructured data with what already is known to glean more complete views of customers.
CRM Featured News,
Posted 28 Sep 2005
Leading global organizations are using a best practice for IT that advises managing personnel and strategies.
CRM Featured News,
Posted 28 Sep 2005
Intent-driven business strategies look at combinations of product and service delivery over a buyer's lifetime.
CRM Featured News,
Posted 27 Sep 2005
A Python urges the use of creativity, communication, and innovation in training; a second keynote stresses benchmarking.
CRM Featured News,
Posted 27 Sep 2005
Concerto and Aspect seal the deal; SAP teams with IBM and Siemens for new analytics tools; and more.
CRM Featured News,
Posted 27 Sep 2005
Marketers can improve sales close rates by focusing on search engine optimization and providing white papers and analyst research online.
CRM Featured News,
Posted 26 Sep 2005
Extending its analytics portfolio may give the company more competitive weight.
CRM Featured News,
Posted 26 Sep 2005
Federal Web sites now rank high in satisfaction, but they must continue to focus on constituents.
CRM Featured News,
Posted 23 Sep 2005
Congratulations to this year's award recipients. Their hard work this past year has helped organizations streamline many of their business processes and significantly improve their customer relationship efforts.
CRM Featured News,
Posted 23 Sep 2005
A combination of innovation, selling tactics, and targeting strategies is the key retailers need to stay ahead of the competition.
CRM Featured News,
Posted 22 Sep 2005
Financial institutions must respect customer data, use the Web, and respond to email to help ensure growth.
CRM Featured News,
Posted 22 Sep 2005
The Web self-service vendor has rolled out a new product suite that incorporates the basis of its recast customer strategy.
CRM Featured News,
Posted 21 Sep 2005
The Global Client gathering this week revealed how customers will benefit from SOA and the pending Epiphany integration.
CRM Featured News,
Posted 21 Sep 2005
HP teams up with multiple BI providers; Perseus launches an improved EFM solution; AIM appoints new vice president; and more.
CRM Featured News,
Posted 20 Sep 2005
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