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Responsys releases Interact 5 and creates a marketing forum; Nortel increases revenues by 10 percent; and more.
Marketers that are in search of creative new mediums will find targeted, loyal readers online.
Siebel and Novell say that a widened range of more complete offerings will benefit customers through increased flexibility and support.
Salesnet provides updated private labeling tools and adds 50 new features to its CRM tool.
NetSuite launches a customization toolkit for NetFlex; Knova's financials look positive following its merger; Voxify appoints a new vice president of sales; and more.
Government, financial services, and manufacturing head up IBM's Global Business Security Index, a trend barometer of increased criminal intent in attacks.
The companies have different customer appeal: Unica draws enterprises with complex needs, and Epiphany attracts firms that can use a solution out of the box.
Aspect, Avaya, Edify, and others showcase their products, and announce partnerships.
Companies recognize the need for improvement, but continue to blame problems on IT departments.
The deal strengthens IBM's information management portfolio, while positioning the company to compete with Siebel and Oracle.
Avaya's CEO explains in his keynote at SpeechTEK 2005 the growing popularity of IP telephony.
Customer-driven opportunities foster growth in the applications market.
Broadbeam and Cingular team up to offer SFA services; Aspect announces version 7.1 of Customer Self-Service; and more.
Companies must strengthen sites to reflect more accurately their products and services.
WebSideStory's new offering lets marketers measure the ROI on keyword searches.
DR-CAFTA passes; FrontRange upgrades its contact center solution; SAP adds a new exec to head the financial services industry; and more.
Witness Systems reports a record second quarter; Siemens sees a drop in operating income; RightNow Technologies reports its 30th consecutive quarter of revenue growth; and more.
The country is threatening other outsourcing spots; fluency in English and education are advantages.
The healthcare industry will drive software spending growth through 2009.
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