Maximizer Software announced the successful adoption of Maximizer 8 in its Americas region; Best Buy has entered into an agreement for a seven-year strategic relationship with Accenture; S1 Corporation announced that KBC Bank & Insurance Group is live with S1 Corporate Banking and more.
Daily News,
Posted 16 Jul 2004
The study indicated a relatively small degree of pushback for data-driven loyalty programs.
Daily News,
Posted 15 Jul 2004
The company's improved contact center suite is rooted in its having listened to customers' requests for a more flexible product.
Daily News,
Posted 15 Jul 2004
The key benefit to Crossroads is Siebel's remote agent capability.
Daily News,
Posted 14 Jul 2004
According to the study, the industry continues to sputter in generating license revenue.
Daily News,
Posted 14 Jul 2004
Independent marketing strategists continue to validate mailings as an important part of a broader customer strategy.
Daily News,
Posted 13 Jul 2004
Divesh Sisodraker, who served as Pivotal's CFO for almost three years, has been named president and CEO of Chinadotcom's CRM software division.
Daily News,
Posted 13 Jul 2004
Customer strategies will inevitably be affected as thousands of public companies, and even many of their privately held peers, adopt the requisite policies.
Daily News,
Posted 12 Jul 2004
The survey found that offshore outsourcing is limited, but that those companies that have opted for it are committed to the practice long term.
Daily News,
Posted 12 Jul 2004
Blue Pumpkin announced another consecutive quarter of revenue and net earnings growth; ProfitCenter Software unveiled the Version 2.5 Functionality Release of PCS' Profitability Software Suite; and more.
Daily News,
Posted 09 Jul 2004
For companies that label themselves customer-centric, how they approach back-office customer support is a litmus test.
Daily News,
Posted 08 Jul 2004
A new study finds that over the next fours years there will likely be an increase in the number of worldwide, unique phishing (email scams that try to get customers to reveal personal information) attacks.
Daily News,
Posted 08 Jul 2004
To accommodate the needs of its customers, H&R Block sought a comprehensive search solution that would simplify the navigation of its site for users of its Internet-based products and services.
Daily News,
Posted 07 Jul 2004
The study "The Customer Management Applications Report, 2003--2008" states that both SAP, which has $8.8 billion in overall revenues, and Siebel show about $1.3 billion in CRM revenue.
Daily News,
Posted 07 Jul 2004
The move is Onyx's latest as the company aggressively looks beyond the United States for new growth opportunities.
Daily News,
Posted 06 Jul 2004
Geolocation has already begun to impact various aspects of marketing and sales, from lead generation to paid search results.
Daily News,
Posted 06 Jul 2004
Siebel Systems announced that Jostens has expanded its deployment of Siebel Analytics enterprisewide; LiveBridge announced that it has hired Curt Swaggart as director of operations in the company's Delhi, India, contact center; and more.
Daily News,
Posted 02 Jul 2004
The goal was to resolve the issue of customers leaving the Edmunds.com Web site because they felt overwhelmed by the amount of information at their fingertips.
Daily News,
Posted 30 Jun 2004
McCloskey says that over the past nine months FrontRange has taken significant steps to change its corporate perspective regarding GoldMine, deciding to step up research and development.
Daily News,
Posted 30 Jun 2004
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