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The fate of the wireless email service likely will rest in the hands of a Virginia judge, but analysts don't think customers should worry.
The online-auction powerhouse is launching a site that deviates from bidding and allows for instant purchasing.
Cunard Line customers demand a full refund after the liner hits a sea wall and the ship's operator makes itinerary alterations; analysts caution against trying to please everyone.
Panelists at the Future of Information Summit 2006 discuss segmented marketing, customer influence, and 'the desire to be entertained.'
Oracle updates progress and road maps for its SOA middleware platform one year after its inception.
A report by IDC indicates that certain industries are warming up to different server vendors for different reasons.
An upgraded framework boosts contact center efficiency and service levels by simplifying the agent desktop while delivering multichannel and self-service options.
The cell phone carrier is obtaining restraining orders against companies that are stealing and selling their customers' records.
Salesforce.com's application marketplace emerges from its preview phase as part of the company's Winter '06 release with 160 listings.
An analyst report predicts that more U.S. and Canadian companies will engage in BPO to fight competition from other regions.
Spending on things to do, such as travel and dining, is a trend for this segment and a driver of real growth.
Clementine 10 enables companies to incorporate Web surveys and site behavior into predictive models and to export information into Excel spreadsheets.
Slow adoption rates can be attributed to companies not yet realizing the true value of the architecture.
Third parties can build applications on the company's NetFlex platform; customers get point products and vertical solutions.
The firm's higher-than-expected Q4 revenues likely will have little impact on the proposed Oracle acquisition.
MI, a business technology optimization provider, is adding this service-oriented architecture firm to its ranks to help its customers maximize their SOA initiatives.
Magic Quadrant '06: The analyst firm expects the business intelligence market to experience sustained growth as the technology includes more users within an organization.
Its new suite version extends contact center prowess to small businesses through hosting.
These solutions help speed sales cycles, enhance communication, and easily integrate with current systems.
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