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The move allows the company to compete with RightNow Technologies, and may underscore Talisma's continued leadership in the Web self-service space.
One analyst asks if certifying 'good' email is enough; senders may be missing an opportunity to further help consumers.
The car company's German site has been removed from the search engine's index for deceptive tactics.
Bazaarvoice is intended to help businesses boost word-of-mouth strategies by managing and analyzing customer product reviews.
The Commission and other law enforcement agencies have cracked down on 20 firms that claim they can remove negative information from credit reports.
The company announced improvements to the product's ability to capture online customer data throughout the world.
There's been a 16.7 percent year-over-year shipment volume decrease from 2004 to 2005; converging capabilities and no new killer app may be the culprits.
Management is taking steps to prevent misused information; analyst says the mishap likely won't affect reader loyalty.
Enterprises respond to IP's features and technology, but smaller companies have to care more about cost benefits.
Customers must wait--now that the deal is complete--for their applications to continue fusing.
The on-demand service and interface go offline, but financial analysts stand by the company's performance as the fiscal quarter comes to an end.
The organization has filed two suits against companies it claims are lifting and selling customer call records.
iUpload's content management platform speedily integrates customer information; analysts see the need for blogs to be 'tightly tied' to CRM for marketing success.
The hosted app will launch in February; the company outlines its midmarket plans for 2006, and sees strong 2005 revenue numbers.
The industry conference updates the state of service-oriented architecture in business, and suggests best practices for starting and expanding implementations.
Magic Quadrant results show that a large number of niche vendors offer complementary solutions for specific aspects of the industry.
IT customers have changed the criteria to selecting their software vendors, concentrating more on vertical expertise.
Several speech-technology partnerships and products may help Big Blue get heard over the revenue din of its competition.
Focus on individualized targeting and ramping up multichannel advertising efforts will be important initiatives for 2006 and beyond.
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