According to the results of a new survey conducted on behalf of Teradata, 75 percent of senior executives at U.S. companies said that the number of decisions they have to make each day has increased over the past year.
Daily News,
Posted 20 Oct 2004
The key to driving acceptance from all marketing professionals, not just those motivated by numbers and compliance, is to improve their workflow.
Daily News,
Posted 19 Oct 2004
KANA announces Charles Isaacs as CTO, Genalytics names CEO, Nortel has new CMO, and more.
Daily News,
Posted 19 Oct 2004
Salenet's idea for Customer Success Roadmap is to give companies the ability to acquire, implement, and structure their on-demand CRM on an ongoing basis.
Daily News,
Posted 19 Oct 2004
The online retailer uses analytics to improve the customer experience on its Web site.
Daily News,
Posted 18 Oct 2004
The new 5.1 release includes improved integration with Windows architecture.
Daily News,
Posted 18 Oct 2004
ATG introduces Adaptive Customer Outreach; Cognos strengthens Deloitte relationship; SAP releases ad management tool tested at WaPo; and more.
Daily News,
Posted 15 Oct 2004
Effective immediately the NetSuite 10 core contains an Upsell Manager as a standard component.
Daily News,
Posted 14 Oct 2004
Onyx and Best announce mobile solutions; Pragmatech releases integration tools; Cognos completes its acquisition of Frango; and more.
Daily News,
Posted 13 Oct 2004
According to a recent report from the Aberdeen Group based on a survey conducted in conjunction with CRMmagazine, a few companies have mastered this management.
Daily News,
Posted 13 Oct 2004
The report outlines a marketing performance measurement model and guidelines for process improvement.
Daily News,
Posted 12 Oct 2004
BoA implements Apptera's Spanish-language speech application; Colonial Life deploys QlikTech; and more.
Daily News,
Posted 12 Oct 2004
Intrawest's customers are skiers and snowboarders covered with snow and dealing with freezing fingers--asking them to fill out paper-based forms slashed Intrawest's chances of learning how to become more inline with its customers.
Daily News,
Posted 11 Oct 2004
Siebel has provided analytic capabilities to customers for some time, but the new Siebel Business Analytic Applications collection is designed to run both in Siebel user environments and other business scenarios.
Daily News,
Posted 08 Oct 2004
Siebel Systems' unexpectedly strong business represents performance above financial analyst expectations, but not above Siebel's own track record.
Daily News,
Posted 08 Oct 2004
The report is the premiere entry in a series of papers Summit plans on the on-demand and hosted software markets.
Daily News,
Posted 07 Oct 2004
The enhanced version of RightNow Service features an Offer Advisor component that equips agents with a tool that can automatically suggest potential offers or promotions that may be appealing to the customer given his history.
Daily News,
Posted 06 Oct 2004
Published reports quote PeopleSoft Director Steven Goldby as saying, "If there's an indication that they would pay what we consider to be the right price, and there's a possibility that we could close the transaction quickly, I'm open to discussions with Oracle."
Daily News,
Posted 06 Oct 2004
Joining CRMA's board are executives and representatives from key industry firms like Forrester Research, Gartner, and Baseline Consulting.
Daily News,
Posted 05 Oct 2004
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