Collaborate '08: The debut of Oracle Deal Management brings boutique technology into the CRM and ERP suite world.
CRM Featured Articles,
Posted 15 Apr 2008
Intacct's spring 2008 announcement reveals greater on demand capability and a market-specific on demand solution for financial management.
CRM Featured Articles,
Posted 14 Apr 2008
A rapidly developing nation, China has a rapidly changing youth population and marketers need to keep up.
CRM Featured Articles,
Posted 11 Apr 2008
An ever-growing number of countries and companies are competing for attention in the business process outsourcing field -- and the top vendors are finding ways to expand their revenue streams and delivery options.
CRM Featured Articles,
Posted 11 Apr 2008
CRM Featured Articles,
Posted 11 Apr 2008
Small and medium businesses increasingly turn to the Web for applications that fit.
CRM Featured Articles,
Posted 10 Apr 2008
A new study shows that even top Web companies slack when it comes to the phone -- But the delayed response time could be drastic sales matter.
CRM Featured Articles,
Posted 10 Apr 2008
In a recent Aberdeen study on Contact Center Consolidation, the findings reflect a harrowing trend of companies still failing to measure key performance indicators and ROI.
CRM Featured Articles,
Posted 09 Apr 2008
With market leaders like Amazon.com leading the way, the emerging medium is making waves.
CRM Featured Articles,
Posted 09 Apr 2008
New research from Aberdeen Group shows how mobile sales force automation can keep Road Warriors from becoming Mad Max.
CRM Featured Articles,
Posted 08 Apr 2008
Bungee Labs platform-as-a-service model connects CRM into the lifecycle of on demand business applications.
CRM Featured Articles,
Posted 07 Apr 2008
Gartner puts four companies -- and their innovative technologies -- onto the map of the marketing and analytics industries.
CRM Featured Articles,
Posted 07 Apr 2008
Wireless data provider Mobile Data Now hooks CRM up to mobile devices.
CRM Featured Articles,
Posted 07 Apr 2008
The two vendors are removed from contention in the research firm's latest assessment of the interactive voice response marketplace.
CRM Featured Articles,
Posted 04 Apr 2008
The announcement underscores efforts to speed contact center adoption of on-demand software; a Salesforce.com executive says LiveOps will "help us integrate better to telephony systems."
CRM Featured Articles,
Posted 03 Apr 2008
Gartner names the new and the noteworthy in the realm of sales applications for CRM.
CRM Featured Articles,
Posted 03 Apr 2008
Gartner Business Intelligence Summit '08: By 2009, 90 percent of mission-critical projects will depend on data warehouse information to drive higher revenues or lower costs.
CRM Featured Articles,
Posted 02 Apr 2008
New research from Gartner predicts strong market growth continuing through 2012, despite the coming economic downturn.
CRM Featured Articles,
Posted 02 Apr 2008
Gartner Business Intelligence Summit '08: The need for better CRM is one of the factors driving growth in the BI marketplace.
CRM Featured Articles,
Posted 01 Apr 2008
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