Firstlogic and Pitney Bowes have verbally agreed not to extend their merger agreement; PB will continue to own 10 percent of Firstlogic.
Daily News,
Posted 15 Nov 2005
Interactive Intelligence unveils Customer Interaction Center 2.4; Tigerpaw releases version 10 of its flagship product, NICE announces record financial results; and more.
Daily News,
Posted 15 Nov 2005
A report suggests ways for companies to improve CSR coaching and shows time is the biggest deterrent to success.
Daily News,
Posted 14 Nov 2005
The evaluation emphasizes the importance of flexibility in both simple and complex licensing models as business needs change.
Daily News,
Posted 14 Nov 2005
Versatility, initiative, and business knowledge are essential for success; professionals will need to focus on business processes and relationships, as well as technology.
Daily News,
Posted 11 Nov 2005
The FCC and E911; Accenture plans to acquire Media Audits; Citrix announces its new Smart Agent technology; and more.
Daily News,
Posted 11 Nov 2005
A breakout session on lead generation at WebSideStory's user conference outlines the benefits of tweaking page variables.
Daily News,
Posted 10 Nov 2005
A research report IDs companies that are succeeding by using SCM; Dell takes the number one spot in the ranking.
Daily News,
Posted 10 Nov 2005
Insufficient integration between customer communication channels is depriving consumers of positive experiences.
Daily News,
Posted 09 Nov 2005
A stronger driver of consumer click-through rates, text is often the initial content of an email; target by response behavior to attract more clicks.
Daily News,
Posted 09 Nov 2005
Autonomy purchases Verity; Maximizer Software release Version 9 of its enterprise suite; and more.
Daily News,
Posted 08 Nov 2005
Omniture's new tools provide a single user interface for better bid management, Excel integration, and click fraud alerts.
Daily News,
Posted 08 Nov 2005
A Zagat study shows air carriers achieved the lowest ratings in 15 years, with U.S. airlines trailing internationals; Web presence is the only bright spot.
Daily News,
Posted 08 Nov 2005
The market is on track to hit and surpass a previous forecast due to enhanced innovation, better ROI, and less-costly software-based recording.
Daily News,
Posted 07 Nov 2005
An OEM partnership for predictive analysis and a new retail solution indicate positive implications for operational BI and upped emphasis on verticals.
Daily News,
Posted 07 Nov 2005
NPOs are taking advantage of relevant content and supporter issues to create more targeted campaigns.
Daily News,
Posted 04 Nov 2005
Earnings roundup: Onyx continues its return to growth; the outgoing Nortel CEO expresses confidence in the company's future; SPSS reports record revenue; and more.
Daily News,
Posted 04 Nov 2005
A tech-focused private equity firm gives the midmarket CRM company access to deeper pockets, which one analyst says could portend an aggressive growth strategy.
Daily News,
Posted 04 Nov 2005
Greg Maffei quits after just four months; analysts say he may have started at the wrong time.
Daily News,
Posted 04 Nov 2005
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