Customer advocates challenge loyalty card holders' anonymity; an expert cautions that ID fraud issues cut both ways.
Daily News,
Posted 22 Jun 2005
The Collaborative Technologies Conference provides best practices and words of caution for mobile workforces.
Daily News,
Posted 22 Jun 2005
On-demand offerings may be the answer for cost-averse small businesses.
Daily News,
Posted 21 Jun 2005
Airframe CRM Express allows companies to change the number of seats without altering contract terms or raising monthly fees.
Daily News,
Posted 21 Jun 2005
Salesforce.com announces an addition to its Summer '05 release; Conversagent and InstantService partner; and more.
Daily News,
Posted 21 Jun 2005
A relaunched product line provides detailed profiles and company insights on 13 million small businesses.
Daily News,
Posted 20 Jun 2005
When it comes to wireless services, messaging has a significant lead over playing games, gambling, reading, and watching movies.
Daily News,
Posted 20 Jun 2005
Frost & Sullivan announce APT award winners; TechTarget aims to increase sales with new application; and more.
Daily News,
Posted 17 Jun 2005
Adding account control may lower the outsourcer's customer acquisition costs.
Daily News,
Posted 17 Jun 2005
The upsurge in cyber crime is leading many managers to adopt more best-of-breed security solutions.
Daily News,
Posted 16 Jun 2005
The sources of discomfort are service-oriented architecture and the enterprise service bus model.
Daily News,
Posted 16 Jun 2005
The company is looking to broaden its EMM functionality; the acquisition is seen as a 'good for the industry' move.
Daily News,
Posted 15 Jun 2005
A new, core marketing functionality feature could help the company compete in the SMB space.
Daily News,
Posted 15 Jun 2005
Japan reels in its first phisher; Peregrine Systems optimizes Optimal IT; Pfizer decides to align behind Alliance Data; and more.
Daily News,
Posted 14 Jun 2005
Avaya's new, enhanced call center products use SIP capabilities and instant messaging to immediately help agents help themselves.
Daily News,
Posted 14 Jun 2005
The NCI's cancer information portal leads this quarter's ACSI survey.
Daily News,
Posted 14 Jun 2005
A new tool provides a way for lenders and brokers to teach consumers how to reach their magic credit scores.
Daily News,
Posted 13 Jun 2005
Search engine marketing helps direct consumers to the right place--your business.
Daily News,
Posted 13 Jun 2005
Technologies offer more promise than actual usage right now.
Daily News,
Posted 13 Jun 2005
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