Salesforce.com unveils Smashforce; CDC announces unaudited Q2 2005 results; and more.
Daily News,
Posted 23 Aug 2005
Budget are on the rise; senior management and marketers agree on six initiatives as companies reset goals.
Daily News,
Posted 22 Aug 2005
The CRM industry has the lowest loyal-customer base in the U.S. for the software industry; Microsoft and SAP are the sole CRM software-loyalty leaders.
Daily News,
Posted 22 Aug 2005
A Forrester study sees the market shifting from best-of-breed to comprehensive suite solutions that offer more layered approaches to security.
Daily News,
Posted 19 Aug 2005
Salesforce.com shows record fiscal results; ClientLogic strengthens its Latin American presence; Baseline Consulting hires a new senior manager; and more.
Daily News,
Posted 19 Aug 2005
The company is losing some ground, however, to SAP and Oracle, which show slight gains as their license sales have grown.
Daily News,
Posted 18 Aug 2005
Service-oriented architecture is the core of professional services offerings, and more workers are needed to implement it.
Daily News,
Posted 18 Aug 2005
The FTC settlement demands the company pay $950,000 and stop using deceptive practices for Web-site offers of 'free' credit reports; a warning is issued to 130 other sites.
Daily News,
Posted 17 Aug 2005
These businesses still harbor apprehensions about creating Web sites and do not take advantage of e-commerce presence.
Daily News,
Posted 17 Aug 2005
The new version's enhanced functionality targets midsize companies.
Daily News,
Posted 16 Aug 2005
UniPress Software introduces FootPrints 7.0; TuVox reveals new speech applications; a new general manager will oversee Omniture's European headquarters; and more.
Daily News,
Posted 16 Aug 2005
Customer needs, technology, and pricing structure are focal points for its upcoming, to-be-defined solution; analysts express confusion about the offering.
Daily News,
Posted 15 Aug 2005
Telecom and travel lead the way when it comes to increasing sales conversion in the call center and on the Web.
Daily News,
Posted 15 Aug 2005
Banks should look for warning signs and offer customer support to help prevent defaulting on payments, a survey states.
Daily News,
Posted 12 Aug 2005
Kintera helps nonprofits manage relationships with a new suite; the FBI signs a deal with MicroStrategy; Tesco Diets focuses on targeted email campaigns; and more.
Daily News,
Posted 12 Aug 2005
Marketers need to better understand and target the offline audience without trying to change its behavior.
Daily News,
Posted 11 Aug 2005
With significant contributions from the healthcare, transportation, utilities, and banking industries, outsourcing is expected to grow at a CAGR of 3.3 percent through 2009.
Daily News,
Posted 11 Aug 2005
RightNow unveils an upgrade to its CRM suite and delivers two call center solutions, while KANA vies for the midmarket.
Daily News,
Posted 10 Aug 2005
Company support, funding, and security concerns are hindering the process.
Daily News,
Posted 10 Aug 2005
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