Greg Maffei quits after just four months; analysts say he may have started at the wrong time.
Daily News,
Posted 04 Nov 2005
The search and content management software vendor, previously an IBM partner, joins that firm's herd to provide expertise in unstructured info wrangling.
Daily News,
Posted 03 Nov 2005
A distinguished Gartner analyst offers some tips for success and a CRM maturity model at Gartner's CRM Summit.
Daily News,
Posted 02 Nov 2005
The company is trying to end the year with its first CRM release since December 2003, but the general availability of the release is pending.
Daily News,
Posted 02 Nov 2005
New license revenue continues to rise in the industry, with marketing applications predicted to be the top performers through 2009, despite mergers and economic pressure.
Daily News,
Posted 01 Nov 2005
Earnings roundup: Microsoft and Sento announce revenue growth; ICT Group reports a record quarter; Reynolds and Reynolds expects a revenue loss; and more.
Daily News,
Posted 01 Nov 2005
Purisma's CIM launch is the next evolution of BI, according to analysts, helping to manage relationship hierarchies within an organization.
Daily News,
Posted 01 Nov 2005
Boosting the market's understanding of the company's technology and selecting an advisory board are two imperatives for the new president and CEO.
Daily News,
Posted 31 Oct 2005
Businesses are becoming aware of smart cards as the corporate access-control solution of choice, but the high initial cost of deployment is limiting adoption.
Daily News,
Posted 31 Oct 2005
Earnings Roundup: Siebel CEO praises progress; Amdocs hits milestones; Open Solutions looks to global expansion; and more.
Daily News,
Posted 28 Oct 2005
BetterManagement Live hosts a panel that looks at shopper segmentation and predicting consumer needs as drivers of future loyalty gains.
Daily News,
Posted 28 Oct 2005
An industry analyst says this is a perfect example of marketers taking advantage of an ethnic group that 'wants to be marketed to.'
Daily News,
Posted 27 Oct 2005
SAS's assessment service offering, the Information Evolution Model, identifies five levels of information evolution to help companies gain competitive advantage.
Daily News,
Posted 27 Oct 2005
How financial services organizations can move up to the next level of CRM; banks still have a lot to learn, particularly when it comes to channel integration strategies.
Daily News,
Posted 26 Oct 2005
It will be the largest driver of adoption in the IT department, and the results of that will be higher consumer-technology penetration and shorter product life cycles.
Daily News,
Posted 26 Oct 2005
Hosted and on-demand marketing tools will be found in two-thirds of companies by 2008, with smaller businesses seeing the fastest uptake.
Daily News,
Posted 25 Oct 2005
Sixty percent of midmarket firms plan to deploy an integrated ERP suite within the next year as the fragmented approach gives way to more cohesion.
Daily News,
Posted 25 Oct 2005
Telemarketing firms settle consumer charges; RightNow announces financial results; Parature releases version 6 of its flagship product; and more.
Daily News,
Posted 25 Oct 2005
Training and procurement are the business process outsourcing market's two fastest growing segments as companies begin to think more strategically.
Daily News,
Posted 24 Oct 2005
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