The companies expand their SOA partnership to jointly develop and market analytics tools and consulting services.
Daily News,
Posted 07 Mar 2006
The settlement allows RIM to sidestep a potential freeze; the lengthy litigation process may have the company keeping a closer eye on competitors.
Daily News,
Posted 06 Mar 2006
The on-demand giant's new Unlimited Edition includes increased support, storage, and development objects to put entire companies on the platform.
Daily News,
Posted 06 Mar 2006
Magic Quadrant for CRM Customer Service and Support (CSS) Applications '06: The company maintains its Magic Quadrant dominance, although the emergence of a full customer service suite is still some time off.
Daily News,
Posted 03 Mar 2006
The middleware provider expands its SOA offerings by acquiring a BPM software company; expect a stronger service focus and access to new verticals.
Daily News,
Posted 02 Mar 2006
It's ironic, but despite technical skill the SI community is not performing well enough for client recommendations, according to a new survey.
Daily News,
Posted 02 Mar 2006
ISM Top 15 '06: A survey of top vendors shows providers will continue to expand their on-demand and SMB offerings.
Daily News,
Posted 01 Mar 2006
A Gartner analyst predicts "positive but modest growth going forward" for CRM license revenue, as industry players continue to expand their offerings and quench their M&A thirst.
Daily News,
Posted 01 Mar 2006
The business process and e-service vendor moves upmarket with .NET architecture, adding cross- and upsell capabilities to its engine.
Daily News,
Posted 28 Feb 2006
A good Web site leads to customer acquisition and retention. Discover, American Express, and Chase have the best sites for experience, according to a new report.
Daily News,
Posted 28 Feb 2006
Fully realized marketing plans help managers define the customer segments most important to their financial and strategic goals, according to a new study.
Daily News,
Posted 27 Feb 2006
The midmarket CRM player, recently acquired by Francisco Partners, unveils IP voice functionality that could extend its relationship with GoldMine shops.
Daily News,
Posted 27 Feb 2006
Siebel continues to rely on its CRM applications and SAP on its ERP offerings to land customers, but both companies will have to continue to improve their wares to keep customers.
Daily News,
Posted 24 Feb 2006
Microsoft, Oracle, Sage, and Salesforce are listed as some of the top solution vendors in the segment.
Daily News,
Posted 23 Feb 2006
Seamless operation and single databases lead the list of requirements for SMB success; on-demand products are the most popular in the segment.
Daily News,
Posted 23 Feb 2006
Not all sectors of online business are seeing substantial uptake in adoption and satisfaction, but the channel continues to gain traction for its accessibility and ease of use.
Daily News,
Posted 22 Feb 2006
The company opens a new localization center in Ireland to streamline European operations; an industry analyst says the move also addresses differences in culture and marketing.
Daily News,
Posted 22 Feb 2006
U. K. consumers are still mostly swayed by price, despite businesses' attempts to win customers' loyalty in other ways.
Daily News,
Posted 21 Feb 2006
Japanese cell phone users are using new technology that allows consumers to gather company information by pointing the phone at a building.
Daily News,
Posted 20 Feb 2006
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