The Siemens AG subsidiary releases a solution to capitalize on the agents-anywhere concept, and delivers additional presence and collaboration capabilities.
Daily News,
Posted 19 Apr 2007
The business intelligence vendor adds search and analysis capabilities for business users of Excel; more vendors will follow, according to one industry analyst.
Daily News,
Posted 19 Apr 2007
The acquisition, which is expected to close within two weeks, will help expand CDC Software's portfolio of vertical-specific CRM solutions.
Daily News,
Posted 18 Apr 2007
At SAS's annual user conference, the vendor announces plans to build a data-driven worldwide corporate culture, starting by grooming analytics workers in school and building target technology.
Daily News,
Posted 18 Apr 2007
The company unveils its new SOA platform for integrating with other vendors, and delivers the latest Siebel CRM On Demand--minus IBM components.
Daily News,
Posted 17 Apr 2007
The SAS Global forum commences in Orlando with the promise to put power into the hands of customers; BI platforms are another must.
Daily News,
Posted 17 Apr 2007
The two companies partner to deliver a set of tools for rich Internet application creation; the combination will flesh out the offerings on AppExchange.
Daily News,
Posted 16 Apr 2007
European businesses are overcoming their reticence toward offshoring, and looking to India instead of homegrown providers to fulfill their needs.
Daily News,
Posted 16 Apr 2007
The software giant releases BlackBerry support for its CRM solution as the mobile market ripens -- but will it increase customers' appetites for Oracle Siebel Wireless?
Daily News,
Posted 13 Apr 2007
Marketers will invest more money in search marketing as they look to maximize their ROI via campaign management optimization.
Daily News,
Posted 12 Apr 2007
Automating lead-to-sales conversion initiatives can improve the number of quality leads, give a shot in the arm to marketing ROI, and trim sales cycles.
Daily News,
Posted 12 Apr 2007
Magic Quadrant for MCM '07: SAS Institute, Teradata, and Unica maintain positions as leaders in the space, while Oracle's Siebel Systems gets bumped up.
Daily News,
Posted 11 Apr 2007
Britain's call center industry grew 6 percent in 2006 and predicts steady growth for at least another five years, according to a recent report.
Daily News,
Posted 11 Apr 2007
Salesforce.com announces the release of a slew of new Web 2.0-based document management solutions, taking them out of the realm of strictly CRM and popping the lid of possible future product releases.
Daily News,
Posted 10 Apr 2007
The deal may help Software AG's position in the SOA/BPM landscape, while moving it closer to its aim of being a billion-euro company.
Daily News,
Posted 10 Apr 2007
A new study finds that company response to service emails are in a downward spiral; can best practices reverse the slump?
Daily News,
Posted 09 Apr 2007
Oracle and SAP are the big kahunas in the Forrester Wave for partner management, but there are numerous others to choose from among on-demand and specialty vendors.
Daily News,
Posted 09 Apr 2007
Money is a prime motivator when it comes to compensating a sales force, but a new study finds that there are incentives--and barriers--other than Uncle Sam.
Daily News,
Posted 06 Apr 2007
The on-demand specialist partners with two other vendors to deliver CRM tools for the pharmaceutical industry; the timing is right, according to one analyst.
Daily News,
Posted 06 Apr 2007
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