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Using data from Omniture SiteCatalyst, Quantivo aims to perform deeper analytics, faster.
CRM Featured Articles,
Posted 27 May 2009
Kazeon Systems' latest triad of products targets a globally distributed workforce.
CRM Featured Articles,
Posted 27 May 2009
Exclusive First Look: A new Forrester Research report, due out on Wednesday, shows an industry segment lurching through a tricky middle stage, but one that will continue to blossom in coming years.
CRM Featured Articles,
Posted 26 May 2009
As the iPhone App Store emerges as a significant brand-building platform, the phrase "There's an app for that" has become a catchphrase for consumers and businesses alike. But is it the right place for you?
CRM Featured Articles,
Posted 26 May 2009
No-programming-necessary software allows the traditional direct marketer to offer the choice of receiving marketing materials as desired.
CRM Featured Articles,
Posted 25 May 2009
Gartner unveils its 2009 "Cool Vendors" in business intelligence and performance management.
CRM Featured Articles,
Posted 25 May 2009
Where 2.0 '09: As geolocation expands beyond mere mapping technology, location data can provide sociological insight -- but it also represents a significant risk to privacy.
CRM Featured Articles,
Posted 22 May 2009
The vendor's packaged solutions target three specific pain points in the contact center.
CRM Featured Articles,
Posted 22 May 2009
The provider of lead-generation solutions unveils Demandbase Professional 2.0 to help B2Bs target the right people at the right time.
CRM Featured Articles,
Posted 22 May 2009
The launch of Performance Manager aims to automate computer maintenance and reduce the number of calls to the service desk.
CRM Featured Articles,
Posted 22 May 2009
Sage Insights '09: Executives revisit the Sage CRM 2010 roadmap with insight into what CRM users want -- and are ready for.
CRM Featured Articles,
Posted 20 May 2009
SAPPHIRE '09: Experts attempt to dispel stereotypes about the battles that rage over technology-purchasing decisions.
CRM Featured Articles,
Posted 20 May 2009
International AAAI Conference on Weblogs and Social Media '09: Using the digital to explain the analog.
CRM Featured Articles,
Posted 20 May 2009
The independent market research firm releases its fifth annual WizKids report, themed around operational excellence.
CRM Featured Articles,
Posted 20 May 2009
G-Force '09: The Alcatel-Lucent subsidiary unveils an initiative designed to eliminate the silos between different communication channels.
CRM Featured Articles,
Posted 16 May 2009
In an attempt to "put the caller first," the vendor makes a priority of automated systems that are easier to use, more efficient, and more effective.
CRM Featured Articles,
Posted 16 May 2009
Security based on voice biometrics enables companies to register the voice signatures of customers and employees.
CRM Featured Articles,
Posted 16 May 2009
Version 3.0 of the vendor's mobile voice solution expands text-to-speech functionality as well as BlackBerry support.
CRM Featured Articles,
Posted 16 May 2009
The analysis of recorded customer interactions promises to help build better customer service strategies.
CRM Featured Articles,
Posted 15 May 2009
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