Introducing a sales automation system for the people who must actually make a product work for the customer: the sales engineer.
CRM Featured News,
Posted 13 Dec 2007
Update your Outlook: The CRM software provider has changed its name to Concursive Corp., and its flagship CentricCRM product becomes Concourse Suite.
CRM Featured News,
Posted 12 Dec 2007
The vendor launches a new Web site to promote the latest version of its CRM software, giving users the same look, feel, and functionality, regardless of the channel through which they're connecting.
CRM Featured News,
Posted 12 Dec 2007
Acquisition of Dutch company strengthens Oracle Enterprise Manager 10g's transaction and user monitoring capabilities.
CRM Featured News,
Posted 12 Dec 2007
The move expands the telecommunications vendor's line of reporting and analytic software.
CRM Featured News,
Posted 11 Dec 2007
Contrary to popular belief, consumers would rather make love, not war.
CRM Featured News,
Posted 11 Dec 2007
An interesting year ahead: new technologies to be harvested, new markets to be explored, and new ideas hovering on the brink of reality.
CRM Featured News,
Posted 10 Dec 2007
There are 3.5 billion online conversations every day. Is your company part of them, or a victim of them?
CRM Featured News,
Posted 07 Dec 2007
The company's acquired Witness arm launches its latest workforce optimization suite, Impact 360, stressing analytics prowess and integration.
CRM Featured News,
Posted 06 Dec 2007
The on-demand vendor celebrates a new social networking feature -- and its millionth subscriber.
CRM Featured News,
Posted 06 Dec 2007
Forget about mass products for mass customers: Many companies are better served by providing customizable products and services.
CRM Featured News,
Posted 05 Dec 2007
The Direct Marketing Association releases new intelligence on acquiring and retaining customers.
CRM Featured News,
Posted 05 Dec 2007
"Marketers have to work harder than ever before in order to sell," says a presenter at a search marketing conference.
CRM Featured News,
Posted 04 Dec 2007
SAP Influencer Summit: The German giant's SAP CRM 2007 -- with a new user interface -- sneaks in under the calendar-year wire.
CRM Featured News,
Posted 04 Dec 2007
New feature to the company's Edge series promises to address the financial concerns of midmarket companies.
CRM Featured News,
Posted 03 Dec 2007
Big Blue's Tivoli Netcool offers cross-network quality assurance, monitoring, and predictive capacities; pricing may be more important than service, analyst cautions
CRM Featured News,
Posted 03 Dec 2007
The vendor's Smart Agent Desktop could make the contact center a whole lot smarter.
CRM Featured News,
Posted 30 Nov 2007
After years of software-as-a-service rising ascendant, economic pressures may be favoring on-premise software again.
CRM Featured News,
Posted 29 Nov 2007
A new report details how to better understand -- and, even more critical, how to apply -- Web analytics.
CRM Featured News,
Posted 28 Nov 2007
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