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The on-demand customer experience solution provider's latest quarterly release makes it ready to release a one-stop enterprise contact center package.
CRM Featured News,
Posted 18 Nov 2008
A new solution by Bazaarvoice aims to bring manufacturers into the conversation.
CRM Featured News,
Posted 18 Nov 2008
A provider of help-desk solutions aims to maximize content effectiveness and boost return on investment.
CRM Featured News,
Posted 14 Nov 2008
The company's new outbound messaging offerings will first target financial services and healthcare industries.
CRM Featured News,
Posted 13 Nov 2008
A depressed shopping season may lead to a transformation of consumer behavior -- and the disappearance of several brand-name retailers.
CRM Featured News,
Posted 13 Nov 2008
The hardware-and-services vendor inks a partnership with NetSuite to resell CRM.
CRM Featured News,
Posted 12 Nov 2008
Big Red's acquired powerhouse gets a major update, and adds sales gadgets to its social initiative.
CRM Featured News,
Posted 12 Nov 2008
Spanlink's prepackaged solution targets small and midsize businesses that think UC is too complex or costly to implement.
CRM Featured News,
Posted 11 Nov 2008
A year out of the spotlight, John Wookey is back on the scene, except now he's playing on a different side.
CRM Featured News,
Posted 11 Nov 2008
Forrester Research reveals an Enterprise Web 2.0 growth chart.
CRM Featured News,
Posted 10 Nov 2008
An often-overlooked technique can add significant value to your marketing spend.
CRM Featured News,
Posted 10 Nov 2008
Dreamforce '08: The software-as-a-service companies partner up to deliver a contact database to the traveling business user.
CRM Featured News,
Posted 07 Nov 2008
New research from AIIM shows the various stages of development in the pursuit of Web 2.0 nirvana.
CRM Featured News,
Posted 07 Nov 2008
Dreamforce '08: Salesforce.com's partners capitalize on conference momentum with a number of new announcements and product releases.
CRM Featured News,
Posted 07 Nov 2008
Analytical tools help marketers derive intelligence from what customers are already making publicly available.
CRM Featured News,
Posted 06 Nov 2008
The popular on-demand CRM and ERP provider takes a bite out of yet another company's customer base.
CRM Featured News,
Posted 06 Nov 2008
Dreamforce '08: The SaaS vendor ups research funds for CRM, declaring this a critical time to listen to and invest in customers and employees.
CRM Featured News,
Posted 05 Nov 2008
Cognizant's modular master data management solution prompts industry pundits to ruminate about the space's maturity.
CRM Featured News,
Posted 04 Nov 2008
Dreamforce '08: Salesforce.com cofounder, Chairman, and CEO Marc Benioff announces the cloud company's foray into Web sites and its integration with Facebook and Amazon Web Services platforms.
CRM Featured News,
Posted 03 Nov 2008
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