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Oracle releases financial results, announces the departure of an influential leader, and creates news around its Fusion Middleware Apps.
CRM Featured Articles,
Posted 09 Jul 2009
By integrating data collected by its recommendation-engine partners, Responsys aims to help clients deliver highly personalized emails.
CRM Featured Articles,
Posted 08 Jul 2009
New releases promise to help Coremetrics clients deliver ads of higher relevance.
CRM Featured Articles,
Posted 07 Jul 2009
AMI-Partners research indicates that small businesses aren't as slow to get social as some have contended. What's driving adoption? The blurring of the lines between professional and personal uses of social networking.
CRM Featured Articles,
Posted 04 Jul 2009
A new CFI Group study find customer satisfaction statistics improving despite the economic downturn.
CRM Featured Articles,
Posted 29 Jun 2009
Magic Quadrant for Data Quality Tools '09: Five leading vendors hold their ground, despite a slight slip by SAP.
CRM Featured Articles,
Posted 27 Jun 2009
Social media monitoring vendor Visible Technologies launches TruReputation and expands its search reputation management offerings.
CRM Featured Articles,
Posted 27 Jun 2009
Forrester Customer Experience Forum '09: A Day Two keynote stressed that the pinnacle of online capabilities yet awaits.
CRM Featured Articles,
Posted 24 Jun 2009
Sources say the software-as-a-service business intelligence vendor caved under tough economic conditions.
CRM Featured Articles,
Posted 23 Jun 2009
Forrester Customer Experience Forum '09: Opening keynote stresses the importance of possessing heart, brains, and courage in the pursuit of experience-based differentiation.
CRM Featured Articles,
Posted 23 Jun 2009
The vendor's latest offering looks to deliver a clear vision for unified communications — a vision that centers on productivity enhancements.
CRM Featured Articles,
Posted 23 Jun 2009
Antenna's latest acquisition puts the company in a position to capture an even greater share of the growing market for mobile middleware.
CRM Featured Articles,
Posted 22 Jun 2009
Forrester Research forecasts overall growth in domestic email marketing — to $2 billion by 2014 — but social platforms are replacing the traditional email inbox among the younger set.
CRM Featured Articles,
Posted 22 Jun 2009
Portal software provider builds upon its sales enablement offering with version 6.0 and taps into what one analyst calls an "emerging market" in the process.
CRM Featured Articles,
Posted 19 Jun 2009
Incorporating data from Jigsaw, Demandbase, and LinkedIn, Marketo aims to empower sales with its native Force.com application.
CRM Featured Articles,
Posted 19 Jun 2009
Latest report from Forrester's "Designing for Gen Y Series" examines one of four approaches for engaging with Gen Y on the Web.
CRM Featured Articles,
Posted 19 Jun 2009
A global partnership between the two companies is indicative of a growing trend, according to one pundit.
CRM Featured Articles,
Posted 19 Jun 2009
Helpstream adds deeper integration and a bolstered best practices community with its latest release.
CRM Featured Articles,
Posted 13 Jun 2009
Research by Strativity Group shows that higher investments in customer experience result in lower attrition and higher referral and customer satisfaction rates. Cutting back is not an option. "The race is on," says Lior Arussy, president of Strativity Group.
CRM Featured Articles,
Posted 13 Jun 2009
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