The search giant's speech technology group manager explains at SpeechTEK 2007 how speech technology and mobile applications will help his company 'organize all the world's information.'
CRM Featured News,
Posted 21 Aug 2007
Malcolm Gladwell, the renowned author of The Tipping Point and Blink speaks at destinationCRM2007 about how CRM can break the barrier and make its way to success.
CRM Featured News,
Posted 21 Aug 2007
A session on the emerging technology kicks off the destinationCRM2007 conference in New York, and focuses on how businesses are maximizing profitability analytics.
CRM Featured News,
Posted 20 Aug 2007
Sales effectiveness training gets a four-course meal of process, methodology, technology, and performance metrics from the company's new subscription service.
CRM Featured News,
Posted 20 Aug 2007
By sending exhaustively detailed iPhone bills, service provider AT&T could be trying to head off expensive customer-care calls.
CRM Featured News,
Posted 17 Aug 2007
The offshore market has reached "a unique point" as service providers continue to perfect the global delivery model and offer more domain expertise.
CRM Featured News,
Posted 16 Aug 2007
Webcast provider responds to the explosion in video communications with something sales and marketing teams can use.
CRM Featured News,
Posted 16 Aug 2007
With customer service playing an increasingly important role as a competitive differentiator in the healthcare industry, facilities must place greater emphasis on customer interactions.
CRM Featured News,
Posted 15 Aug 2007
A new Gartner report says Web 2.0 technologies will force businesses to reconsider their approaches to security.
CRM Featured News,
Posted 15 Aug 2007
By increasing the number of guests, Glance Networks aims to expand the use of its screen-sharing capabilities.
CRM Featured News,
Posted 14 Aug 2007
The site, known for its strong portal business, has unseated perennial leader Google.
CRM Featured News,
Posted 14 Aug 2007
Retailers continue to identify radio-frequency technology as their best hope for contactless payment systems.
CRM Featured News,
Posted 13 Aug 2007
Online adults are doing their homework before making a commitment--and they prefer professional content over the user-generated variety.
CRM Featured News,
Posted 13 Aug 2007
The Japanese-based vendor's purchase of Sphere Communications is a move to bolster its unified communications portfolio, according to one industry pundit.
CRM Featured News,
Posted 10 Aug 2007
A report reveals numerous flaws in popular social networking sites' design for user experience--but also some good processes.
CRM Featured News,
Posted 09 Aug 2007
IDC predicts rapid growth for the BPM software market, which is expected to reach $5.5 billion by 2011.
CRM Featured News,
Posted 09 Aug 2007
With a new compensation application, Workstream attempts to introduce enterprise-level functionality to the midmarket.
CRM Featured News,
Posted 08 Aug 2007
The Asian technology firm's purchase of a U.S.-based outsourcing provider is consistent with its expanding worldwide presence, according to one industry analyst.
CRM Featured News,
Posted 08 Aug 2007
A recent forecast predicts software-as-a-service will be the dominant source of the market's revenue growth.
CRM Featured News,
Posted 07 Aug 2007
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