The market for social business technology will grow to $4.6 billion by 2013, but the big players may not be those we know today, according to a new report.
CRM Featured News,
Posted 28 Apr 2008
Web 2.0 Expo '08: Mashups and meshes and dashboards -- oh, my!
CRM Featured News,
Posted 25 Apr 2008
Web 2.0 Expo '08: With interest in Enterprise 2.0 at an all-time high, it's time to get the people behind you.
CRM Featured News,
Posted 25 Apr 2008
Web 2.0 Expo '08: Aiming to innovate is always in season.
CRM Featured News,
Posted 24 Apr 2008
In a shift away from open-standard IVR platforms, new Datamonitor statistics show approximately 69 percent of all IVR shipments will be VoiceXML-based platforms.
CRM Featured News,
Posted 24 Apr 2008
A new study from DMG Consulting finds the market will rapidly expand, with 30 to 35 percent of all new contact center seats being hosted by 2011.
CRM Featured News,
Posted 23 Apr 2008
A new study from Gartner predicts that, by 2010, 90 percent of software-as-a-service providers will incorporate some component of open-source technologies into their infrastructures.
CRM Featured News,
Posted 23 Apr 2008
From entry-level to enterprise-level, Teradata's solution just got more affordable.
CRM Featured News,
Posted 22 Apr 2008
The 4.0 version of the recently renamed on-demand CRM suite from Microsoft reaches its domestic launch date.
CRM Featured News,
Posted 22 Apr 2008
While other vendors are still just announcing plans to deliver UC capabilities, Siemens Communications announces two UC-enabled contact center packages and a voice-portal solution for its SIP-based OpenScape UC Server.
CRM Featured News,
Posted 21 Apr 2008
Zoho moves up in functionality but continues to keep prices down.
CRM Featured News,
Posted 21 Apr 2008
When a company believes in its brand, customers will believe in it, too.
CRM Featured News,
Posted 18 Apr 2008
The small-business CRM service provider becomes Infusionsoft, dropping "CRM" from its product name along the way.
CRM Featured News,
Posted 18 Apr 2008
Contact center solutions provider KomBea claims its new offering is "turning the live agent call-handling game on its head."
CRM Featured News,
Posted 18 Apr 2008
In the battle for software supremacy, new research predicts the on-demand CRM market will grow more than six times faster than its on-premise counterpart through 2010.
CRM Featured News,
Posted 17 Apr 2008
Just a quarter of the way through the year, the company's 'SaaS' tank is full and ready to go.
CRM Featured News,
Posted 16 Apr 2008
With its new open-exchange model, the platform-as-a-service vendor lets a broad array of developers market, distribute, and sell their offerings.
CRM Featured News,
Posted 16 Apr 2008
Collaborate '08: The debut of Oracle Deal Management brings boutique technology into the CRM and ERP suite world.
CRM Featured News,
Posted 15 Apr 2008
Intacct's spring 2008 announcement reveals greater on demand capability and a market-specific on demand solution for financial management.
CRM Featured News,
Posted 14 Apr 2008
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