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The analyst firm gives its CRM forecast for upcoming years.
CRM Featured Articles,
Posted 01 Feb 2010
The purchase allows the life sciences CRM vendor to increase the breadth of its OneKey healthcare data.
CRM Featured Articles,
Posted 30 Jan 2010
The vendor's latest release focuses on enhancing the customer experience by enabling companies to be connected.
CRM Featured Articles,
Posted 30 Jan 2010
Information technology research firm expands its offerings with two recent acquisitions.
CRM Featured Articles,
Posted 30 Jan 2010
Enterprise solution provider is keeping busy with a new edition as well as a new addition.
CRM Featured Articles,
Posted 30 Jan 2010
With its Extended Customer View for financial services firms, the MDM vendor — acquired today by Informatica for $130 million — puts the emphasis on relationship-based insights.
CRM Featured Articles,
Posted 28 Jan 2010
Information Industry Summit '10: Panelists share their secrets to shaking up the information industry.
CRM Featured Articles,
Posted 27 Jan 2010
Online community provider extends its private network to Facebook and Twitter.
CRM Featured Articles,
Posted 23 Jan 2010
With the introduction of FreshContacts, the business database service provider allows users to gain access data for free -- so long as they trade in their business contacts.
CRM Featured Articles,
Posted 23 Jan 2010
Big Red squeezes onto the Leaders Quadrant and an open-source player joins the evaluation for the first time.
CRM Featured Articles,
Posted 23 Jan 2010
The social media monitoring company announces new sentiment analysis technology for its customers.
CRM Featured Articles,
Posted 20 Jan 2010
The $17.8 million cash purchase of email deliverability specialist Pivotal Veracity is intended to help the marketing automation pioneer compete with best-of-breed email service providers.
CRM Featured Articles,
Posted 19 Jan 2010
In response to the demand for cross-channel marketing functionalities, the research firm publishes its first report covering this trend.
CRM Featured Articles,
Posted 19 Jan 2010
With the launch of Business Objects Sustainability Performance Management, SAP wants to provide companies with holistic views into their sustainable strategies and actions.
CRM Featured Articles,
Posted 19 Jan 2010
With single-digit growth and the addition of several new niche players, ECM continues to thrive.
CRM Featured Articles,
Posted 19 Jan 2010
After closing deals at the end of 2009, the social media agency aims to deliver a broad suite of social media capabilities.
CRM Featured Articles,
Posted 15 Jan 2010
The social business software provider buys a social media monitoring company and plans to extend social insight across the entire enterprise.
CRM Featured Articles,
Posted 15 Jan 2010
In Forrester's Annual survey, Barnes and Noble, Marriott Hotels, and Hampton Inn and Suites deliver the best experiences.
CRM Featured Articles,
Posted 15 Jan 2010
A recent DMG Research study on UC examines major players, trends, and a potential wild card that could shake up the space.
CRM Featured Articles,
Posted 15 Jan 2010
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