SAP CRM 2008: SAP's overarching theme of "customer co-innovation" goes beyond its newly launched CRM offering, according to company executives.
CRM Featured News,
Posted 04 Mar 2008
Gartner Wireless '08: As the mobile workforce continues to evolve, "portable personality solutions" will be all the rage, says one Gartner analyst.
CRM Featured News,
Posted 04 Mar 2008
Small and midsize companies are slowly but surely turning their heads -- and business -- to software-as-a-service.
CRM Featured News,
Posted 03 Mar 2008
The CRM vendor brings a new offering --- and name --- to the marketplace.
CRM Featured News,
Posted 03 Mar 2008
With its new OpSource Connect, the provider of software-as-a-service infrastructure sees mainstream acceptance of SaaS as a sign that the industry is primed to tackle integration now.
CRM Featured News,
Posted 29 Feb 2008
The on-demand CRM vendor, recently public, launches an application development platform -- NetSuite Business Operating System -- for custom and vertical software.
CRM Featured News,
Posted 28 Feb 2008
New research reveals increased competition among Latin American nations looking to provide customer service for America's rapidly expanding Hispanic markets.
CRM Featured News,
Posted 28 Feb 2008
LiveOps' Spring 08 On-Demand Call Center Platform comes amid widespread thinking in the industry that customer service's future lies with hosted and managed contact centers.
CRM Featured News,
Posted 27 Feb 2008
The broker of financial-information services launches a set of data-access and -intelligence tools.
CRM Featured News,
Posted 27 Feb 2008
As if companies weren't already drowning in data, technology has opened up a whole new can of worms -- unstructured data.
CRM Featured News,
Posted 26 Feb 2008
The on-demand supplier of customer service solutions targets contact center efficiency.
CRM Featured News,
Posted 26 Feb 2008
A platform divided cannot stand -- at least not for long -- prompting vendors to strive for the Holy Grail of marketing integration.
CRM Featured News,
Posted 25 Feb 2008
With the help of Web-application powerhouse Adobe, Marc Benioff -- Salesforce.com's founder, chairman, and chief executive officer -- brings his company's Force.com platform to the corporate desktop.
CRM Featured News,
Posted 25 Feb 2008
As budgets tighten, all technology spending comes under scrutiny. A new survey, however, indicates that strategic CRM projects are more likely to be spared.
CRM Featured News,
Posted 22 Feb 2008
In spite of on-demand's increasing popularity, on-premise solutions are still high in demand.
CRM Featured News,
Posted 22 Feb 2008
Other industries could stand to learn a few things as e-commerce continues to deliver outstanding customer satisfaction.
CRM Featured News,
Posted 21 Feb 2008
CDC Software's newest release of Pivotal CRM for Home Building and Real Estate looks to help streamline operations and boost profits for homebuilders.
CRM Featured News,
Posted 21 Feb 2008
In response to customer demand, Autonomy etalk's Intelligent Contact Center solutions suite introduces Qfiniti Web Access, turning any Internet-connected computer into a customer-service station.
CRM Featured News,
Posted 20 Feb 2008
Single-tenant architecture for the on-demand world gets a powerful enterprise advocate in a new edition of Oracle's Siebel.
CRM Featured News,
Posted 20 Feb 2008
|