|
A merger will bring together the two private companies -- and will provide a better workbench for bringing together sales and marketing.
CRM Featured Articles,
Posted 15 May 2010
Based on its belief that the cloud computing market will continue to grow, IBM acquires a SaaS leader.
CRM Featured Articles,
Posted 15 May 2010
The deal, reportedly for more than $20 million, allows Lithium to add social media monitoring to its extensive list of capabilities.
CRM Featured Articles,
Posted 13 May 2010
With a goal to "open up the enterprise," the semantic analytics company purchases the global listening solution provider for an undisclosed sum.
CRM Featured Articles,
Posted 05 May 2010
Forrester Marketing Forum '10: Analyst David Frankland urges marketers to use "customer intelligence" to drive business strategy.
CRM Featured Articles,
Posted 05 May 2010
Forrester Marketing Forum '10: A Forrester Research vice president defines marketing adaptability.
CRM Featured Articles,
Posted 05 May 2010
Microsoft Convergence '10: At this year's business solutions event, the Microsoft team announces extensions to CRM Dynamics Online and previews the next generation of Microsoft CRM.
CRM Featured Articles,
Posted 05 May 2010
Magic Quadrant for CRM Customer Service Contact Centers '10: New players join Oracle Siebel, Microsoft, and Salesforce.com as the market seeks to empower agents and deliver next-generation service.
CRM Featured Articles,
Posted 25 Apr 2010
The vendor partners with business intelligence player MicroStrategy to deliver call analytics to the contact center.
CRM Featured Articles,
Posted 25 Apr 2010
With basic CRM no longer a differentiator, the automated "pushing" of sales intelligence may determine who sinks or swims, according to a recent report from Aberdeen Group.
CRM Featured Articles,
Posted 25 Apr 2010
Magic Quadrant for Marketing Resource Management '10: Increased interest in MRM introduces three new companies to this year's report — but Oracle is shown the exit.
CRM Featured Articles,
Posted 25 Apr 2010
In a definitive agreement, the software-as-a-service pioneer will absorb the provider of crowdsourced business data.
CRM Featured Articles,
Posted 21 Apr 2010
The economic upswing spawns a return of the $100 million CRM project, according to a Gartner analyst.
CRM Featured Articles,
Posted 21 Apr 2010
SuiteCloud '10: Distinguishing the real from the fake, CEO Zach Nelson announces some very real deals around cloud-to-cloud integration, vertical extensions, and code-less workflow development.
CRM Featured Articles,
Posted 21 Apr 2010
SugarCon '10: Keynote speakers impart their wisdom to attendees, with the key message to become "a company like me" for every customer.
CRM Featured Articles,
Posted 21 Apr 2010
G-Force '10: Genesys Telecommunications Labs' updated customer service suite promises to manage customer conversations across channels and time.
CRM Featured Articles,
Posted 19 Apr 2010
SAS Global Forum 2010: The business analytics giant aims to help medium and large enterprises understand customer sentiment and respond.
CRM Featured Articles,
Posted 16 Apr 2010
SugarCon '10: With the launch of Sugar 6, the open-source CRM pioneer promises to deliver a "new generation of CRM software bred for the Web — for speed, simplicity, and interoperability."
CRM Featured Articles,
Posted 15 Apr 2010
CloudForce 2010: Pushing Sales and Service further into the "Cloud 2," introducing Chatter for Force.com, and unveiling a Chatter-specific AppExchange, Salesforce.com continues to embrace social media, collaboration, and the "Facebook Imperative."
CRM Featured Articles,
Posted 14 Apr 2010
|