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Lithium Technologies' new suite, launched today, looks to unite traditional CRM and the social Web.
CRM Featured News,
Posted 15 Jul 2009
The enterprise feedback management vendor scoops up an online-survey software player.
CRM Featured News,
Posted 14 Jul 2009
Consumers continue to look for additional value through loyalty programs. Millennials show the highest increase in participation.
CRM Featured News,
Posted 13 Jul 2009
With new versions of PASW Data Collection and PASW Collaboration and Deployment Services, SPSS helps analysts and business users alike manage the voice of the customer.
CRM Featured News,
Posted 13 Jul 2009
In a new survey, more than half of respondents cite overall marketing-budget cuts of at least 20 percent, but nearly half claim they'll be increasing their social media marketing spend.
CRM Featured News,
Posted 11 Jul 2009
A new Forrester Research report highlights the return on investment in social media communities.
CRM Featured News,
Posted 11 Jul 2009
Inbound marketing vendor HubSpot offers a new social media monitoring solution and gives advice to small businesses toying with Twitter.
CRM Featured News,
Posted 11 Jul 2009
The Harte-Hanks software division's Version 12 refreshes real-time validation capabilities, business-rules sharing, and dashboard interfaces.
CRM Featured News,
Posted 11 Jul 2009
Bolstering search, integration, and queuing, the company looks to emphasize hard ROI and customer satisfaction in its latest release.
CRM Featured News,
Posted 09 Jul 2009
Magic Quadrant for CRM Service Providers '09: The market for CRM consulting and solution implementation services grew in 2008, but the next year will bring challenges for all providers, including the foursome Gartner rated tops: Accenture, Capgemini, Deloitte, and IBM Global Services.
CRM Featured News,
Posted 09 Jul 2009
The listening platform provider brings social media analysis to the CRM world.
CRM Featured News,
Posted 09 Jul 2009
Oracle releases financial results, announces the departure of an influential leader, and creates news around its Fusion Middleware Apps.
CRM Featured News,
Posted 09 Jul 2009
By integrating data collected by its recommendation-engine partners, Responsys aims to help clients deliver highly personalized emails.
CRM Featured News,
Posted 08 Jul 2009
New releases promise to help Coremetrics clients deliver ads of higher relevance.
CRM Featured News,
Posted 07 Jul 2009
AMI-Partners research indicates that small businesses aren't as slow to get social as some have contended. What's driving adoption? The blurring of the lines between professional and personal uses of social networking.
CRM Featured News,
Posted 04 Jul 2009
A new CFI Group study find customer satisfaction statistics improving despite the economic downturn.
CRM Featured News,
Posted 29 Jun 2009
Magic Quadrant for Data Quality Tools '09: Five leading vendors hold their ground, despite a slight slip by SAP.
CRM Featured News,
Posted 27 Jun 2009
Social media monitoring vendor Visible Technologies launches TruReputation and expands its search reputation management offerings.
CRM Featured News,
Posted 27 Jun 2009
Forrester Customer Experience Forum '09: A Day Two keynote stressed that the pinnacle of online capabilities yet awaits.
CRM Featured News,
Posted 24 Jun 2009
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