New research spells out the costs associated with on-demand implementations versus on-premise for various business sizes.
Daily News,
Posted 21 Sep 2006
Many companies are simply using surveys to impress the customer, and they rarely ever act on the data to drive change in CRM initiatives.
Daily News,
Posted 20 Sep 2006
The company will beef up its on-demand initiatives through the acquisition with capabilities that are particularly attractive to retailers.
Daily News,
Posted 20 Sep 2006
Two institutions detail their experience and rewards with CRM implementations at the destinationCRM 2006 conference.
Daily News,
Posted 19 Sep 2006
The recipients were named at the destinationCRM 2006 Conference dinner last night in San Jose.
Daily News,
Posted 19 Sep 2006
An industry luminary and keynote speaker at the destinationCRM 2006 conference champions real-time CRM as the muscle that will push CRM to new heights.
Daily News,
Posted 18 Sep 2006
Industry consultants outline the key drivers that place the processes and people ahead of the technology at the destinationCRM 2006 conference.
Daily News,
Posted 17 Sep 2006
Envision Telephony targets contact center security; etalk unveils Qfiniti Assist; Verint ties together technology and methodology; and more.
Daily News,
Posted 15 Sep 2006
Sage acquires the mobile division of its partner, Corum, in an effort to increase mobile integration; mobility is hot now for companies that want to invest in a product.
Daily News,
Posted 15 Sep 2006
The company see the benefits of its Affinium EMM solution as a "marketing system of record," in bridging the gap between different applications.
Daily News,
Posted 14 Sep 2006
The Winter '07 release will offer "unlimited customization" for analytics and BI tools, including Business Objects Crystal Xcelsius; one analyst sees the potential benefit to CRM in general.
Daily News,
Posted 13 Sep 2006
Developing multiple strategies and values will improve the business performance of a CRM implementation, according to Gartner.
Daily News,
Posted 13 Sep 2006
Sage launches the latest version of its full-featured CRM suite at the Gartner CRM Summit in Chicago, with renewed focus on end-user adoption and mobility.
Daily News,
Posted 12 Sep 2006
An analyst recommends taking a close look at IT's needs and capabilities, the contract, overall usefulness to the business, and other factors in making the decision.
Daily News,
Posted 12 Sep 2006
With 80 percent of computers lacking core protection, the CMO Council and the National Crime Prevention Council launch the Take a Bite Out of Cyber Crime campaign.
Daily News,
Posted 11 Sep 2006
A new bundle of VoIP applications helps educators and administrators unify and expand touch points for students and faculty.
Daily News,
Posted 11 Sep 2006
The largest U.S. companies are collecting more personal information from customers, but are less likely to spread it around, according to a new report.
Daily News,
Posted 08 Sep 2006
Both RIM and Palm introduce new smartphones that offer significant improvements over previous models for connectivity to enterprise applications.
Daily News,
Posted 07 Sep 2006
Mobile sales solutions help make top businesses what they are, and many others are following their lead, according to a new survey.
Daily News,
Posted 07 Sep 2006
|