Deloitte gives the government advice on how to appeal to the masses.
CRM Featured News,
Posted 09 May 2008
ISM Top 15 '08: The CRM consultancy anoints its annual crème de la crème of the industry, and divulges emerging and prevalent industry trends.
CRM Featured News,
Posted 09 May 2008
Ribbit, calling itself "Silicon Valley's first phone company," launches a CRM integration with Salesforce.com, paving the way to unite business applications with the spoken word.
CRM Featured News,
Posted 08 May 2008
The provider of customer experience applications for e-commerce companies adds new capabilities to its front and back ends.
CRM Featured News,
Posted 08 May 2008
Magic Quadrant for MCM '08: As consumers move online, so should marketers -- and standalone best-of-breed marketing vendors continue to lead the way in the multichannel campaign management.
CRM Featured News,
Posted 07 May 2008
SAPPHIRE '08: Relying on services-oriented architecture, SAP co-CEO Henning Kagermann believes his company can now help businesses "close the loop" between strategy and execution.
CRM Featured News,
Posted 06 May 2008
The release marks another contact center-specific offering available now from the software giant, and underscores a future move to make inroads with large-scale, more complex contact centers.
CRM Featured News,
Posted 06 May 2008
Integration of partner technologies aims to enhance all marketing operations with user generated content.
CRM Featured News,
Posted 05 May 2008
Infor releases a CRM software package designed to meet the needs of the midmarket.
CRM Featured News,
Posted 05 May 2008
SAPPHIRE '08: At SAP's annual user conference, the opening keynote address stresses the value of teamwork and its importance to any CRM investment.
CRM Featured News,
Posted 05 May 2008
Introducing a rebuilt version of its CRM application to run natively on Research In Motion's BlackBerry mobile devices, SAP aims to give companies universal access.
CRM Featured News,
Posted 02 May 2008
Retailers beware: Survey blames inflation, unemployment, and smaller income gains for buyer burnout.
CRM Featured News,
Posted 01 May 2008
CallMiner plans to enter a new realm, large enterprises, and prove its solution's scalability with its latest Eureka release.
CRM Featured News,
Posted 01 May 2008
G-Force '08: At its annual user conference, the Alcatel-Lucent unit expands on the launch of its latest offering.
CRM Featured News,
Posted 30 Apr 2008
G-Force '08: Despite the increasing popularity of Web interactions, customers keep calling.
CRM Featured News,
Posted 30 Apr 2008
Unica's Marketing Innovation Summit '08: The only kind of customer relationship that matters is one built on trust.
CRM Featured News,
Posted 29 Apr 2008
The SaaS and PaaS vendor becomes a public company in an unorthodox way, raising funds for further development of its Etelos Marketplace.
CRM Featured News,
Posted 28 Apr 2008
Sales performance management breaks data out of the operational realm -- and tries to deliver business intelligence in the process.
CRM Featured News,
Posted 28 Apr 2008
Unica's Marketing Innovation Summit '08: As customers take the stage, marketers have to stop singing and start listening.
CRM Featured News,
Posted 28 Apr 2008
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