In addition to those two vendors, Dun & Bradstreet's Purisma and Oracle UCM remain near the top of the research firm's latest report.
CRM Featured News,
Posted 11 Aug 2008
Forrester Wave '08: The latest report on enterprise business intelligence shows SAP's BusinessObjects property in a tight race with three other respected vendors.
CRM Featured News,
Posted 08 Aug 2008
Marketing pro Dan Kennedy and Infusionsoft offer marketing advice for small businesses.
CRM Featured News,
Posted 08 Aug 2008
eTail East '08: Consumers just want to buy from someone they can relate to.
CRM Featured News,
Posted 07 Aug 2008
The analytics and statistical analysis powerhouse acquires an on-demand price optimization vendor -- and builds a new practice around it.
CRM Featured News,
Posted 07 Aug 2008
CallCopy's cc: Survey enables data collected by customer service agents to influence the entire organization.
CRM Featured News,
Posted 06 Aug 2008
eTail East '08: Provide your customers with relevant cross-sells and upsells -- it's a win-win situation.
CRM Featured News,
Posted 06 Aug 2008
Magic Quadrant for SFA '08: Gartner's latest sales force automation report shows some movement, including some dropouts, as the research firm focuses on big business; Oracle and Salesforce.com top the field.
CRM Featured News,
Posted 05 Aug 2008
Noting a missing link in workforce optimization, the company releases an enhanced professional services portfolio.
CRM Featured News,
Posted 05 Aug 2008
Market intelligence from Gartner shows the Wonder of Walldorf still on top in CRM, ERP, and supply chain.
CRM Featured News,
Posted 04 Aug 2008
As Oracle extends the allegations over the SAP subsidiary's illegal downloading, the German juggernaut faces an uprising over its plan to increase maintenance costs.
CRM Featured News,
Posted 04 Aug 2008
A $23 million dollar deal joins the two technology and market research firms.
CRM Featured News,
Posted 01 Aug 2008
Landslide Technologies' latest release includes a revamped interface, sales process tools, and an expanded VIP service for management.
CRM Featured News,
Posted 31 Jul 2008
Aspect Software looks to close the loop with new e-learning and agent-hiring features in PerformanceEdge -- and delivers them as software-as-a-service.
CRM Featured News,
Posted 31 Jul 2008
Company executives insist the acquisition will only help accelerate voice automation innovation for the masses.
CRM Featured News,
Posted 30 Jul 2008
Pivotal CRM 6.0 makes the platform more familiar for users.
CRM Featured News,
Posted 30 Jul 2008
As email service providers extend their expertise to SMS and text messaging, consumers may have to be induced to respond.
CRM Featured News,
Posted 29 Jul 2008
Better customer information leads to higher retention rates.
CRM Featured News,
Posted 29 Jul 2008
A new product from Bazaarvoice elevates the engagement of user-generated content through customer storytelling.
CRM Featured News,
Posted 28 Jul 2008
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