In spite of on-demand's increasing popularity, on-premise solutions are still high in demand.
CRM Featured News,
Posted 22 Feb 2008
Other industries could stand to learn a few things as e-commerce continues to deliver outstanding customer satisfaction.
CRM Featured News,
Posted 21 Feb 2008
CDC Software's newest release of Pivotal CRM for Home Building and Real Estate looks to help streamline operations and boost profits for homebuilders.
CRM Featured News,
Posted 21 Feb 2008
In response to customer demand, Autonomy etalk's Intelligent Contact Center solutions suite introduces Qfiniti Web Access, turning any Internet-connected computer into a customer-service station.
CRM Featured News,
Posted 20 Feb 2008
Single-tenant architecture for the on-demand world gets a powerful enterprise advocate in a new edition of Oracle's Siebel.
CRM Featured News,
Posted 20 Feb 2008
In the research firm's annual look at the consolidation-ridden corporate performance management space, Oracle's Hyperion acquisition was the only one that made the cut -- literally.
CRM Featured News,
Posted 19 Feb 2008
A recent spate of releases continues to expand the marketplace for mobile CRM, even as mobile stalwart BlackBerry suffers yet another nationwide service interruption.
CRM Featured News,
Posted 19 Feb 2008
Looking at the network-technology vendors specializing in serving up the technology of others, Gartner gives glowing marks to just two out of 13.
CRM Featured News,
Posted 18 Feb 2008
With its Entrepreneur edition, Maximizer Software targets the sole proprietor -- and the midsize business that proprietor may become.
CRM Featured News,
Posted 15 Feb 2008
Former pure-play business process management (BPM) providers lead the market, now that they've grown into full-suite offerings.
CRM Featured News,
Posted 15 Feb 2008
Loyalty Lab's newest release links email to myriad activities -- and makes messaging relevant for social networks.
CRM Featured News,
Posted 14 Feb 2008
New research shows about two-thirds of businesses are using the latest tools, but there are questions over the extent of penetration.
CRM Featured News,
Posted 14 Feb 2008
A new study concludes vendors must tap into the midmarket to prevent a potential stagnation in market growth.
CRM Featured News,
Posted 13 Feb 2008
With talk of a recession forcing businesses to trim budgets, one expert advises a focus on "quick, inexpensive successes."
CRM Featured News,
Posted 12 Feb 2008
Magic Quadrant '08: The research firm's assessment of the business intelligence sector shows the two vendors joining SAS Institute, Oracle, Cognos, and Business Objects in the top segment.
CRM Featured News,
Posted 12 Feb 2008
The "software-as-a-service" industry takes yet another big step toward the mainstream with a new release from Web-content management vendor Clickability that relies on a series of technologies delivered "as a service."
CRM Featured News,
Posted 11 Feb 2008
The popular software-as-a-service CRM company delivers its 25th release -- Spring '08 -- adding collaboration and content features amidst rumors of ownership-shopping.
CRM Featured News,
Posted 11 Feb 2008
SugarCon '08: The open-source CRM provider gets a new batch of venture-cap cash, and announces a new mobile offering for BlackBerry and other smartphone users.
CRM Featured News,
Posted 08 Feb 2008
The vendor believes consulting on business processes, not solely on software implementation, is the key to unlocking a valuable customer experience.
CRM Featured News,
Posted 07 Feb 2008
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