The Web experience management specialist delivers upgrades for two of its applications, letting them span an organization's needs.
Daily News,
Posted 11 Jun 2007
Vettro 360 software makes Siebel CRM On Demand available on mobile devices at speeds Oracle can't match, says an industry analyst.
Daily News,
Posted 11 Jun 2007
A new study IDs the top performers in supply chain management and explains the importance of allowing the consumer to drive manufacturing and distribution strategies.
Daily News,
Posted 08 Jun 2007
Oncontact Software launches a Vista-compatible CRM application suite targeted to the midmarket, using the new operating system to enable compelling workspaces.
Daily News,
Posted 07 Jun 2007
The technology vendor's new portable scanning terminal could affect how shoppers shop, and how stores generate loyalty.
Daily News,
Posted 07 Jun 2007
Two private equity firms rather than a competitor are acquiring the company in a deal valued at about $8.2 billion; analysts see it as positive, but wonder what might have been under a rival.
Daily News,
Posted 06 Jun 2007
Sage Software's second vertically focused app targets financial services with a new contact/customer management solution.
Daily News,
Posted 06 Jun 2007
The makers of computers and other high-tech devices are finally getting around to answering their emails, one study finds; retail still rules the roost in response.
Daily News,
Posted 05 Jun 2007
The two companies' pairing results in Salesforce Group Edition featuring Google AdWords, an integrated product for small businesses.
Daily News,
Posted 05 Jun 2007
Systems that measure and improve quality have a place beyond the traditional factory floor, according to a new study; most sales and marketing departments can benefit from quality analytics.
Daily News,
Posted 04 Jun 2007
A recent study reveals that few companies are following best practices when it comes to a critical area of their commerce systems.
Daily News,
Posted 04 Jun 2007
Although overall customer satisfaction is high, several companies are lagging as consumers' expectations continue to increase on a yearly basis.
Daily News,
Posted 01 Jun 2007
Gartner advises enterprises to take advantage of emerging markets in Asia and other parts of the world to remain competitive against the local alternatives.
Daily News,
Posted 31 May 2007
A new report makes the case for interactive help to drive the next wave of success and innovation in the financial services field.
Daily News,
Posted 31 May 2007
The market for mobile applications hasn't reached mainstream adoption just yet, but is poised to hit the $9 billion mark by 2011; device makers, service providers, and software vendors all may contribute.
Daily News,
Posted 30 May 2007
The BI provider will now supply customers with enhanced search capabilities for unstructured data; an alliance with IBM will help tap the Asia Pacific market.
Daily News,
Posted 30 May 2007
Forget about both of them--a new study finds that for real customer service, companies will need to cover all channels across the enterprise.
Daily News,
Posted 29 May 2007
Poor treatment or lack of branches or ATMs when they move are some reasons why bank customers switch banks; consider boosting loyalty by offering and promoting sticky services, one analyst says.
Daily News,
Posted 29 May 2007
Despite a strong market with several options, small businesses are still warming up to the idea of online personal productivity software.
Daily News,
Posted 25 May 2007
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