A report reveals numerous flaws in popular social networking sites' design for user experience--but also some good processes.
Daily News,
Posted 09 Aug 2007
IDC predicts rapid growth for the BPM software market, which is expected to reach $5.5 billion by 2011.
Daily News,
Posted 09 Aug 2007
With a new compensation application, Workstream attempts to introduce enterprise-level functionality to the midmarket.
Daily News,
Posted 08 Aug 2007
The Asian technology firm's purchase of a U.S.-based outsourcing provider is consistent with its expanding worldwide presence, according to one industry analyst.
Daily News,
Posted 08 Aug 2007
A recent forecast predicts software-as-a-service will be the dominant source of the market's revenue growth.
Daily News,
Posted 07 Aug 2007
The company's Qfiniti Explore Version 3.5--the latest version of its multichannel interaction-analysis application--features sentiment analysis, voice processing, trend spotting, and real-time notification--and gives analytics a whole new look.
Daily News,
Posted 07 Aug 2007
The latest version of the company's business communication solution helps users analyze how audiences are responding.
Daily News,
Posted 06 Aug 2007
A recent report reveals that passengers are dissatisfied. Airlines--and all industries--need to take note and plan accordingly.
Daily News,
Posted 06 Aug 2007
The consultancy announces a new Web-site marketing service to help companies drive loyalty and sales.
Daily News,
Posted 03 Aug 2007
The business process management vendor acquires Proforma, expanding its capabilities with enterprise architecture modeling.
Daily News,
Posted 02 Aug 2007
Contact center consolidation, voice portals, hosted contact centers, and unified communications are driving much of the movement.
Daily News,
Posted 02 Aug 2007
The BI vendor releases a new product- and region-focused data cleansing solution as it continues to expand its Enterprise Information Management line beyond customer data.
Daily News,
Posted 01 Aug 2007
Retailers are toiling to make their email subscription procedures easy, quick, and more transparent; subscription incentives seem to be slipping in popularity.
Daily News,
Posted 01 Aug 2007
Analytics vendor aims to give marketers deeper and more specific insight about customers, with new scoring, reporting, and integration technology.
Daily News,
Posted 31 Jul 2007
As their needs grow more complex, SMBs are turning to a wider array of information in order to make educated product and technology choices.
Daily News,
Posted 31 Jul 2007
The vendor's newest version adds an updated interface, business rules creation, and multiplatform compatibility, complete with better formatting for mobile devices.
Daily News,
Posted 30 Jul 2007
A new study shows that online teens who are actively concerned with trendy issues are more responsive to online advertising.
Daily News,
Posted 30 Jul 2007
The quality is still there for call center vendors, but other outsourcers are challenging their position, according to a consultancy's new research.
Daily News,
Posted 27 Jul 2007
The company's new Orion platform gives universities a much-needed update to relationship management via SaaS.
Daily News,
Posted 26 Jul 2007
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